Provision of a CCTV Control Room Monitoring Service

Dudley Metropolitan Borough Council
West Midlands
1 March 2025 to 31 March 2026

Management and operation of a CCTV control room facility. This contract serves as an interim arrangement to ensure continuity of monitoring services while the authority undertakes a full re-procurement process for the long-term service requirement.

Open the official notice

Awarded value: £346k; As published
Published: 3 March 2025
Awarded: 1 March 2025; Enigma Group Holdings PLC
Contract length: 13 months; Ends 31 March 2026

What the contract covers

Services contract

Provision of professional CCTV control room monitoring and management services for public sector security and surveillance operations.

Management and operation of closed circuit television monitoring within the control room

Terms and requirements

Contract type: Services contract
Initial term: 13 months
Contract dates: 1 March 2025 to 31 March 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 92222000

Services in this contract

CCTV control room operationMain service£453k typicalManagement and operation of CCTV monitoring in the control room

Lifecycle

Published
3 March 2025
Contract awardedto Enigma Group Holdings PLC
1 March 2025
Contract starts
1 March 2025
Contract ends
31 March 2026

The buyer

Dudley Metropolitan Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
CCTV monitoring contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

See everything Dudley Metropolitan Borough Council buys

The supplier

Enigma Group Holdings PLC

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

See everything Enigma Group Holdings PLC has won

Similar CCTV monitoring contracts and prices

3 CCTV monitoring contracts were awarded in the West Midlands in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/917776/provision-of-a-cctv-control-room-monitoring-service
Buyer reference: 24139
Last checked: 4 November 2026

Dudley Metropolitan Borough Council. Provision of a CCTV Control Room Monitoring Service. Contract award, 3 March 2025. BidSkim, https://bidskim.com/tender/917776/provision-of-a-cctv-control-room-monitoring-service (accessed 4 November 2026).