Digital Accessibility Testing

HM Revenue & Customs
Selective procedure
1 April 2025 to 31 March 2027

The contract involves semi-automated and manual accessibility testing of individual web pages and user journeys. The primary objective is to ensure compatibility with assistive technologies such as screen readers and magnifiers to meet government digital service standards.

Open the official notice

Awarded value: £300k; As published
Published: 4 April 2025
Awarded: 2 April 2025; Digital Accessibility Centre
Contract length: 24 months; Ends 31 March 2027

What the contract covers

Service contract / framework call-off

Provision of digital accessibility auditing and testing services to ensure government systems comply with accessibility standards and user needs.

Accessibility audits on government systems to support compliance with Government Service Standards for Designing Digital Services to meet user needs
Semi-automated, but mostly manual, testing of individual government-system pages along a User Journey
Testing that technologies such as magnifiers, onscreen readers and assistive settings work with government systems/pages

Terms and requirements

Contract type: Service contract / framework call-off
Procedure: Selective procedure
Initial term: 24 months
Contract dates: 1 April 2025 to 31 March 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 72800000

Services in this contract

Digital accessibility auditing and testingMain service£134k typicalAccessibility audits and manual testing of government systems

Lifecycle

Published
4 April 2025
Contract awardedto Digital Accessibility Centre
2 April 2025
Contract starts
1 April 2025
Contract ends
31 March 2027

The buyer

HM Revenue & Customs

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Website accessibility testing contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Digital Accessibility Centre

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/92557/digital-accessibility-testing
Buyer reference: SR2431656455
Open contracting ID: ocds-b5fd17-4a797d4f-d44b-47ee-b448-699b20ed4b07
Last checked: 5 November 2026

HM Revenue & Customs. Digital Accessibility Testing. Contract award, 4 April 2025. BidSkim, https://bidskim.com/tender/92557/digital-accessibility-testing (accessed 5 November 2026).