Physical Security Guarding and Reception Services

Transport for London
London
Selective procedure
26 July 2026 to 25 July 2031

Static guarding, access control, internal and external patrols, mobile guarding, and security control room operations, plus life safety and fire system monitoring, CCTV download and export, first aid, incident investigation, pass and key management, courier and mail handling, parking management, and temporary provision of CCTV towers and barriers. Covers multiple business units including London Underground, London Overground, River Piers, and Victoria Coach Station.

Open the official notice

Awarded value: £237m; As published
Published: 23 April 2025
Awarded: 21 July 2026; Mitie
Contract length: 60 months; Ends 25 July 2031

What the contract covers

Service contract

Provision of physical security guarding, reception, and control room services across transport operations and head offices.

Security management and supervision; duty management; static guarding and access control; reception; internal and external patrols; mobile guarding; security control room operations; life safety system monitoring and testing; CCTV download and export management; fire warden and fire system monitoring and testing; first aid and defibrillator use; first response, incident response and control; incident investigation and evidence gathering; building pass and key management; courier processing, mail scanning and loading bay management; parking management; helpdesk; threat and vulnerability assessment; equipment and radios; ID pass production and management; enforcement of Transport for London Byelaws; lock/unlock services; temporary provision of security-related equipment including CCTV towers and barriers; and ad-hoc security services.

Terms and requirements

Contract type: Service contract
Procedure: Selective procedure
Initial term: 60 months
Extensions: 24 months
Longest it can run: 84 months
Contract dates: 26 July 2026 to 25 July 2031
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 79710000, 79000000

Services in this contract

Static manned guardingMain service£182k typicalTfL-wide static guarding, access control, patrols and mobile guarding
CCTV control room operation£453k typicalSecurity control room operations and CCTV download management
Front of house and reception security£360k typicalReception services named in the contract title

Lifecycle

Published
23 April 2025
Contract awardedto Mitie
21 July 2026
Contract starts
26 July 2026
Contract ends
25 July 2031

The buyer

Transport for London

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Recorded value: Locked
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The supplier

Mitie

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Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/935617/physical-security-guarding-reception-and-associated-services
Buyer reference: CW92521
Open contracting ID: ocds-h6vhtk-05067f
Last checked: 5 November 2026

Transport for London. Physical Security Guarding and Reception Services. Contract award, 23 April 2025. BidSkim, https://bidskim.com/tender/935617/physical-security-guarding-reception-and-associated-services (accessed 5 November 2026).