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Contract awardedBox office software

Continuing support and maintenance fees and hardware replacement for an existing ticketing provision for Norfolk Museums - S502951

This contract covers the continued support, maintenance, and necessary hardware replacement for an existing ticketing system currently deployed across museum sites. It serves as an interim arrangement to ensure operational continuity while the authority completes a separate procurement process for a new ticketing solution.

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Awarded value
£50k
As published
Published
5 June 2025
Awarded
19 May 2025
Vintia Limited
Contract length
12 months
Ends 31 May 2026

What the contract covers

Provision of ongoing software support, maintenance services, and hardware replacement for an existing museum ticketing and visitor management system.

Terms and requirements

Initial term
12 months
Contract dates
20 May 2025 to 31 May 2026
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
48100000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Vintia Limited
  3. Contract starts
  4. Contract ends
The buyer

Norfolk County Council

Type
Locked
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Recorded value
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Typical contract
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Email
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The supplier

Vintia Limited

Contracts won, 24 months
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Value won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/955667/continuing-support-and-maintenance-fees-and-hardware-replacement-for-an-existing
Buyer reference
PA00002973
Open contracting ID
ocds-h6vhtk-054369
Last checked
5 November 2026

Norfolk County Council. Continuing support and maintenance fees and hardware replacement for an existing ticketing provision for Norfolk Museums - S502951. Contract award, 5 June 2025. BidSkim, https://bidskim.com/tender/955667/continuing-support-and-maintenance-fees-and-hardware-replacement-for-an-existing (accessed 5 November 2026).