Process parking Penalty Charge Notice (PCN) informal challenges

Sheffield City Council
Yorkshire and the Humber
Open procedure
20 July 2026 to 19 January 2027

The contractor will provide ad-hoc processing of parking Penalty Charge Notice (PCN) informal challenges to support the council during periods of staff absence, recruitment, or unexpected resource pressure. The service is intended to act as a flexible resilience cover to maintain statutory processing timelines for parking enforcement appeals.

Open the official notice

Awarded value: £21k; As published
Published: 11 June 2025
Awarded: 14 August 2026; Marston Holdings
Contract length: 6 months; Ends 19 January 2027

What the contract covers

Resilience contract

Provision of outsourced administrative support for processing parking Penalty Charge Notice informal challenges to ensure service resilience and operational continuity.

Process parking Penalty Charge Notice (PCN) informal challenges on an ad hoc basis to provide service resilience cover for circumstances such as unplanned staff absence, and / or whilst staff recruitment and training is being undertaken and for other unforeseen events resulting in pressure on staff resourcing

Terms and requirements

Contract type: Resilience contract
Procedure: Open procedure
Initial term: 7 months
Contract dates: 20 July 2026 to 19 January 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 98351110, 63712400

Services in this contract

Civil parking enforcement and PCN processingMain service£1.3m typicalAd hoc processing of parking PCN informal challenges

Lifecycle

Published
11 June 2025
Contract awardedto Marston Holdings
14 August 2026
Contract starts
20 July 2026
Contract ends
19 January 2027

The buyer

Sheffield City Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Parking enforcement contracts, 24 months: Locked

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Contact details

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The supplier

Marston Holdings

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Value won, 24 months: Locked
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Cite this contract

Link: https://bidskim.com/tender/958159/process-parking-penalty-charge-notice-pcn-informal-challenges
Buyer reference: 100248
Open contracting ID: ocds-h6vhtk-0546a3
Last checked: 5 November 2026

Sheffield City Council. Process parking Penalty Charge Notice (PCN) informal challenges. Contract award, 11 June 2025. BidSkim, https://bidskim.com/tender/958159/process-parking-penalty-charge-notice-pcn-informal-challenges (accessed 5 November 2026).