Provision of Integrated Healthcare Services in Norfolk prisons and Non- Custodial Service in Norfolk and Suffolk

NHS England
South East
1 April 2026 to 31 March 2032

The contract covers two distinct lots: integrated healthcare services across HMP Bure, HMP Wayland, and HMP Norwich, and liaison and diversion services across Norfolk and Suffolk. The service delivery model focuses on quality, innovation, service sustainability, and improving access to care, evaluated against specific clinical and social value criteria.

Open the official notice

Awarded value: £104m; As published
Published: 11 July 2025
Awarded: 27 October 2025; Norfolk and Suffolk NHS Foundation Trust and HCRG Care Group
Contract length: 72 months; Ends 31 March 2032

What the contract covers

Healthcare service contract

Provision of integrated healthcare services for prison populations and liaison and diversion services for criminal justice and mental health pathways.

Provide integrated healthcare services for HMP Norwich, HMP Bure and HMP Wayland
Provide Liaison and Diversion (L&D) services in Norfolk and Suffolk

Lot	Estimated value	SMEs
Lot 1: Norfolk Prisons	£105m	Not stated
Lot 2: Liaison and Diversion in Norfolk and Suffolk	£18.2m	Not stated

Terms and requirements

Contract type: Healthcare service contract
Initial term: 48 months
Extensions: 24 months
Longest it can run: 72 months
Contract dates: 1 April 2026 to 31 March 2032
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85100000, 85312500

Services in this contract

Prison and detention healthcareMain service£800k typicalIntegrated healthcare services for HMP Norwich, HMP Bure and HMP Wayland
Liaison and diversion and community sentence treatment services£3.8m typicalLiaison and diversion service in Norfolk and Suffolk (lot 2)

Lifecycle

Published
11 July 2025
Contract awardedto Norfolk and Suffolk NHS Foundation Trust and HCRG Care Group
27 October 2025
Contract starts
1 April 2026
Contract ends
31 March 2032

The buyer

NHS England

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Prison healthcare contracts, 24 months: Locked

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Contact details

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Email: Locked
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The suppliers

Norfolk and Suffolk NHS Foundation Trust

Contracts won, 24 months: Locked
Value won, 24 months: Locked

HCRG Care Group

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/970779/provision-of-integrated-healthcare-services-in-norfolk-prisons-and-non-custodial
Buyer reference: AG25503
Last checked: 5 November 2026

NHS England. Provision of Integrated Healthcare Services in Norfolk prisons and Non- Custodial Service in Norfolk and Suffolk. Contract award, 11 July 2025. BidSkim, https://bidskim.com/tender/970779/provision-of-integrated-healthcare-services-in-norfolk-prisons-and-non-custodial (accessed 5 November 2026).