Non Emergency Patient Transport

Imperial College Healthcare NHS Trust
London
14 August 2026 to 14 August 2031

Provision of non-emergency patient transport services across three distinct lots: core services for Imperial College Healthcare NHS Trust, dedicated renal transport, and a secure transport lot covering multiple NHS trusts. The service requires logistical management of patient movements, ensuring appropriate vehicle and staffing levels to meet clinical transport needs across the specified hospital networks.

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Awarded value: £48.4m; As published
Published: 29 August 2025
Awarded: 14 August 2026; HATS Group and Community Ambulance Service Limited
Contract length: 60 months; Ends 14 August 2031

What the contract covers

Services contract

Provision of non-emergency patient transport services for NHS trusts, including core, renal, and secure transport requirements for patient mobility.

Non-Emergency Patient Transport Services for Imperial College Healthcare NHS Trust for Lot 1: Core Services
Non-Emergency Patient Transport for Renal
Non-Emergency Patient Transport for Secure Lot for Imperial College Healthcare NHS Trust, London North West Healthcare NHS Trust, and The Hillingdon Hospital NHS Foundation Trust

Lot	Estimated value	SMEs
Core NEPT	Not stated	Not stated
Renal	Not stated	Not stated
Secure	Not stated	Not stated

Terms and requirements

Contract type: Services contract
Contract dates: 14 August 2026 to 14 August 2031
Certifications asked for: None stated
Lots: 3
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85143000

Services in this contract

Non-emergency patient transport service (NEPTS)Main service£2.4m typicalNon-emergency patient transport, core and renal lots
Secure patient transport£485k typicalLot 3 secure patient transport for three NHS trusts

Lifecycle

Published
29 August 2025
Contract awardedto HATS Group and Community Ambulance Service Limited
14 August 2026
Contract starts
14 August 2026
Contract ends
14 August 2031

The buyer

Imperial College Healthcare NHS Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Non emergency patient transport contracts, 24 months: Locked

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The suppliers

HATS Group

Contracts won, 24 months: Locked
Value won, 24 months: Locked

Community Ambulance Service Limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked

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Cite this contract

Link: https://bidskim.com/tender/993240/non-emergency-patient-transport
Buyer reference: C381448
Last checked: 5 November 2026

Imperial College Healthcare NHS Trust. Non Emergency Patient Transport. Contract award, 29 August 2025. BidSkim, https://bidskim.com/tender/993240/non-emergency-patient-transport (accessed 5 November 2026).