Provision of Public Space Closed Circuit Television (CCTV) Surveillance Monitoring and Operating Staff - AWARD

Bedford Borough Council
East of England
Open procedure
1 April 2022 to 31 March 2027

Provision of operators to manage and monitor a network of 600+ CCTV cameras across urban and rural areas, including parks and car parks. The service includes proactive and reactive monitoring, digital recording, and out-of-hours support for the Council, Highways Team, and partner agencies. Operators must manage communications with police, retailers, and local businesses from a central control room facility.

Open the official notice

Awarded value: £2m; As published
Published: 15 July 2022
Awarded: 15 February 2022
Contract length: 60 months; Ends 31 March 2027

What the contract covers

Services contract

Provision of professional CCTV surveillance monitoring and control room operating staff for public space security and safety management services.

Provide operators to manage and monitor the Council’s CCTV equipment from the control room.
Proactively and reactively monitor 600+ cameras across Bedford and Kempston’s urban and rural areas, parks and Council-owned car parks.
Proactively and reactively monitor third-party camera systems subject to service level agreements.
Provide out-of-hours control-room services for the Council, Highways Team and partner agencies.

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Initial term: 60 months
Contract dates: 1 April 2022 to 31 March 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 75240000

Services in this contract

CCTV control room operationMain service£453k typicalControl room operators monitoring public space CCTV

Lifecycle

Published
15 July 2022
Contract awarded
15 February 2022
Contract starts
1 April 2022
Contract ends
31 March 2027

The buyer

Bedford Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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Cite this contract

Link: https://bidskim.com/tender/99688/provision-of-public-space-closed-circuit-television-cctv-surveillance-monitoring
Buyer reference: BBC EN 02631 - AWARD
Open contracting ID: ocds-b5fd17-502ca482-f491-4466-9c25-ed99d41b5ddd
Last checked: 4 November 2026

Bedford Borough Council. Provision of Public Space Closed Circuit Television (CCTV) Surveillance Monitoring and Operating Staff - AWARD. Contract award, 15 July 2022. BidSkim, https://bidskim.com/tender/99688/provision-of-public-space-closed-circuit-television-cctv-surveillance-monitoring (accessed 4 November 2026).