Duty States System - Maintenance and Support (2025-2028)

Lancashire Constabulary
North West
Direct award
1 August 2025 to 31 July 2028

Renewal of maintenance and support services for the existing Duty States workforce management system. The contract covers technical support, system updates, and maintenance for a three-year period to ensure continued operational functionality of the scheduling software.

Open the official notice

Awarded value: £124k; As published
Published: 18 September 2025
Awarded: 23 July 2025; Crown Computing
Contract length: 36 months; Ends 31 July 2028

What the contract covers

Provision of ongoing software maintenance and technical support services for workforce management and duty scheduling systems.

Maintenance and support of the Duty States system

Terms and requirements

Procedure: Direct award
Initial term: 36 months
Contract dates: 1 August 2025 to 31 July 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
CPV codes: 48000000

Services in this contract

Emergency services duty management, availability and responder alertingMain service£152k typicalMaintenance and support of police Duty States system

Lifecycle

Published
18 September 2025
Contract awardedto Crown Computing
23 July 2025
Contract starts
1 August 2025
Contract ends
31 July 2028

The buyer

Lancashire Constabulary

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Duty management software contracts, 24 months: Locked

Buys most

Contact details

Email: Locked
Address: Locked

See everything Lancashire Constabulary buys

The supplier

Crown Computing

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Email: Locked
Website: Locked

See everything Crown Computing has won

Similar duty management software contracts and prices

5 duty management software contracts were awarded in the North West in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/1000664/duty-states-system-maintenance-and-support-2025-2028
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-059d2c
Last checked: 5 November 2026

Lancashire Constabulary. Duty States System - Maintenance and Support (2025-2028). Contract award, 18 September 2025. BidSkim, https://bidskim.com/tender/1000664/duty-states-system-maintenance-and-support-2025-2028 (accessed 5 November 2026).