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Contract awardedSoft services

The Provision of Soft Facilities Management Services

The contract covers a wide range of soft FM services including cleaning to NHS standards, patient catering, security, waste management, portering, laundry, and grounds maintenance. It also includes 24/7 helpdesk operations, courier logistics, and meeting room hospitality. The service provider must manage a diverse estate and coordinate multiple operational streams, with subcontracting permitted to support the delivery of these integrated facilities services.

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Awarded value
£7m
As published
Published
29 September 2025
Awarded
14 April 2026
ISS Facility Services
Contract length
86 months
Ends 30 September 2033

What the contract covers

Services contract

Provision of comprehensive soft facilities management services, including cleaning, catering, security, and estate support for a large healthcare organisation.

  • Provide comprehensive Soft FM services supporting the safe, clean, and efficient operation of the estate, including cleaning aligned to NHS standards, waste management, security, reception, patient catering, retail and hospitality, courier logistics, car park management, a 24/7 helpdesk, pest control, window cleaning, grounds and gardens maintenance, patient laundry, portering, water management, meeting room refreshments, and associated administrative support

Terms and requirements

Contract type
Services contract
Procedure
Open procedure
Initial term
60 months
Extensions
24 months + 24 months
Longest it can run
108 months
Contract dates
28 July 2026 to 30 September 2033
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Services
CPV codes
79993100

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto ISS Facility Services
  3. Contract starts
  4. Contract ends
The buyer

Oxleas NHS Foundation Trust

Type
Locked
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Recorded value
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Typical contract
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Soft services contracts, 24 months
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Contact details
Name
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Email
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Website
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Address
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The supplier

ISS Facility Services

Contracts won, 24 months
Locked
Value won, 24 months
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Buyers, 24 months
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Size
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Companies House number
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Cite this contract

Link
https://bidskim.com/tender/1005677/the-provision-of-soft-facilities-management-services
Buyer reference
C388992
Open contracting ID
ocds-h6vhtk-05a44b
Last checked
5 November 2026

Oxleas NHS Foundation Trust. The Provision of Soft Facilities Management Services. Contract award, 29 September 2025. BidSkim, https://bidskim.com/tender/1005677/the-provision-of-soft-facilities-management-services (accessed 5 November 2026).