Soft services tenders and contracts
UK public sector, covering 600+ buyer sites
531 soft services tenders and contracts, 125 this year.
Updated 4 November 2026 · compiled by BidSkim Limited · How we count
- Awarded a month£5.4m
- Contracts a month1.9
- Won by SMEs34%
- Renewing in 6 months5
- Frameworks and DPSs5
- Live now7See them →
Soft services contracts
Tap a region to see its contracts. Pick as many as you like.
How many soft services contracts do keyword alerts miss?
In the last year, a "soft fm" alert would have missed 20 of 26 soft services contracts (77%) and an expert list of 15 phrases 15 (58%). How we measured this
Keyword alert"soft fm"
20 of 26
Expert list15 phrases
15 of 26
Expert list: soft fm, soft services, soft facilities management, cleaning and security, integrated soft services, soft fm contract, soft services contract, cleaning and porterage, cleaning and pest control, cleaning and grounds maintenance, combined cleaning and security, multi-service soft services, soft facilities management contract, porterage and cleaning, bundled soft services
45 contracts across the UK, of any size
7 soft services opportunities are open now
- Pre-market8 Oct 2026Pre Market Engagement for Provision of Soft Services (cleaning, catering and security)BSO Procurement and Logistics Service (PaLS) · Northern IrelandEst.£6.5m
- Pre-market2 Oct 2026Provision of Soft ServicesDriver and Vehicle Licensing Agency · WalesEst.£8m
- Pre-market14 Sep 2026Cleaning Servicer Contract and Grounds Maintenance Market EngagementLondon Borough of Redbridge · LondonEst.£4.4m
- Pre-market9 Sep 2026Avanti West Coast Railway Station and Office cleaning servicesFirst Trenitalia West Coast Rail Limited
- OpenCloses Feb 2029YPO - 000879 FM Services - Building in Use Support ServicesYorkshire Purchasing OrganisationEst.£500m
- Awarded27 Oct 2026Soft FM services for LSCFTLancashire and South Cumbria NHS Foundation Trust · North WestWon by Compass Group£62.2m
- Awarded20 Oct 2026Security and Cleaning Services for HEIWHealth Education and Improvement Wales · WalesWon by Solo Service Group Ltd£54k
- Awarded2 Oct 2026Cleaning & SecurityDigital Health and Care Wales · WalesWon by Solo Service Group Ltd£137k
- Awarded1 Oct 2026Soft FM ServicesRoyal Borough of Kingston upon Thames · LondonWon by YBC Cleaning Services Limited£6.6m
- Awarded3 Sep 2026Cleaning and Porterage, Window Cleaning and Pest Control ServicesGreater London Authority · LondonWon by ABM Facility Services£2.5m
- Awarded21 Aug 2026SWFTCS SOFT FM TENDERSouth Warwickshire University NHS Foundation Trust · West MidlandsWon by OCS£116m
- Awarded23 Jul 2026SBC0425 Soft Facilities Management Contract - Corporate Estate Provision of Cleaning and Physical Security ServicesStevenage Borough Council · East of EnglandWon by SBFM Limited£2m
- Awarded15 Jul 2026Cleaning, Pest Control and Grounds Maintenance ContractBuckinghamshire New University · South EastWon by Bidvest Noonan£1.1m
- Awarded7 Jul 2026Cleaning on New Smithfield Wholesale Market and Gorton Market (TC014)Manchester City Council · North WestWon by Biffa£5.6m
- Awarded24 Jun 2026CA17179 - Big Creative Academy - Tender for combined security and cleaning servicesBig Creative Academy · LondonWon by Draxx Services Ltd£454k
- Awarded9 Jun 2026Big Creative Academy - Tender for combined security and cleaning servicesBig Creative Academy · LondonWon by Draxx Services Ltd£454k
- Awarded28 May 2026ID 5830602 - PSNI - Provision of Catering, Cleaning and Ancillary ServicesPolice Service of Northern Ireland · Northern Ireland£73m
- Awarded13 May 2026Shopping Centre Cleaning and Security ServicesSurrey Heath Borough Council · South EastWon by Q3 Services£4.5m
- Awarded14 Apr 2026The Provision of Soft Facilities Management ServicesOxleas NHS Foundation Trust · South EastWon by ISS Facility Services£7m
- Awarded14 Apr 2026CW/RMH FRC Facilities Management - Soft ServicesChelsea and Westminster Hospital NHS Foundation Trust · LondonWon by ISS Facility Services£315m
- Awarded1 Apr 2026EPT-63704 South Yorkshire Cluster - United Learning Trust Lot 2 - Cleaning and CaretakingUnited Learning Trust · Yorkshire and the HumberWon by HEB Group£1.4m
- Awarded20 Mar 2026V&A - Soft FMVictoria and Albert Museum · LondonWon by Total Support Services£25.3m
- Awarded16 Mar 2026Community Cleaning ServicesManchester University NHS Foundation Trust · North WestWon by SFM Property Services Ltd£495k
- Awarded13 Mar 2026Cleaning and Washroom Services Cherwell District CouncilCherwell District Council · South EastWon by Phosters£259k
- Awarded11 Mar 2026Front of House Service Chester MarketCheshire West and Chester Council · North WestWon by Iko Northgate Limited£2.3m
- Awarded3 Mar 2026Avanti West Coast Cleaning tenderFirst Trenitalia West Coast Rail Limited · LondonWon by Carlisle Support Services£12.4m
- Awarded8 Dec 2025Hard FM (Lot 1) and Soft FM (Lot 2) - AWARDThurrock Council · East of EnglandWon by OCS and 1 more
- Awarded15 Sep 2025Belfast Soft FMCompetition and Markets AuthorityWon by Bidvest Noonan£15k
- Awarded6 Aug 2025Cleaning, Pest Control and Grounds Maintenance ContractBuckinghamshire New University · South EastWon by Nexgen Facilities Services£1m
- Awarded1 Aug 2025Cleaning and Full time & Relief CaretakingLondon Borough of Bromley · LondonWon by L Burridge Ltd t/a. ecoSense Cleaning and 1 more£533k
- Awarded8 Jul 2025Cleaning and Security Services Charter Walk Shopping Centre, BurnleyBurnley Borough Council · North WestWon by Adept Corporate Services Limited£4.7m
- Awarded31 Mar 2025WHHT - Soft Facilities ManagementWest Hertfordshire Teaching Hospitals NHS Trust · East of EnglandWon by Compass Group£150m
- Awarded14 Mar 2025Security & Cleaning (Soft FM Services)Tameside Metropolitan Borough Council · North West£2.2m
- Awarded19 Feb 2025Project/Contract PAHT - St. Margaret's Hospital Soft FM ServicesThe Princess Alexandra Hospital NHS Trust · East of EnglandWon by Essex Partnership University NHS Foundation Trust£250k
- Awarded4 Feb 2025Leicestershire County Council Facilities ManagementLeicestershire County Council · East MidlandsWon by Samsic UK and 3 more£35m
- Open to joinApply by 24 Feb 2029South East DPS2 suppliers on it
- Open to joinApply by 31 May 2029UK-wide DPS
Where soft services tenders are run
Atamis4 22%- BravoSolution2 11%
MultiQuote2 11%
The Chest2 11%
Delta eSourcing1 6%- Other portals (7)7 39%
Tenders published in the last year that name the bid portal they run on.
5 frameworks and DPSs for soft services work are running. 2 are open to join now.
Total Support Services won the most soft services contracts
ISS Facility Services won the most by value. Each dot is one contract, coloured by who bought it.
| Rank | Contractor | Contracts won, by buyer | Contracts | Value won | Buyers | Share |
|---|---|---|---|---|---|---|
| 1 | Total Support Services London · See every contract | 4 | £46.8m | 4 | ||
| 2joint | OCS West Midlands · See every contract | 3 | £134m | 3 | ||
| 2joint | Solo Service Group Ltd Wales · See every contract | 3 | £191k | 3 | ||
| 4joint | ISS Facility Services London · See every contract | 2 | £322m | 2 | ||
| 4joint | Compass Group North West · 1 framework place · See every contract | 2 | £212m | 2 | ||
| 4joint | Mitie London · See every contract | 2 | £58.9m | 2 | ||
| 4joint | Bidvest Noonan South East · SME · See every contract | 2 | £1.1m | 2 | ||
| 4joint | Draxx Services Ltd London · See every contract | 2 | £907k | 1 | ||
| 9joint | Carlisle Support Services London · See every contract | 1 | £12.4m | 1 | ||
| 9joint | May Harris Multi Services Limited London · See every contract | 1 | £9m | 1 |
25 more soft services contractors ranked. See the full ranking →
Win soft services contracts? Share your ranking.
Councils award 33% of soft services contracts
NHS and health bodies buy the bigger jobs, at a median of £33m against £3.5m. Contracts with a published value in the last 2 years, from the type of buyer to the size of the contract.
3 buyers bought soft services more than once in the last 2 years
Each dot is a buyer, by how many soft services contracts it awarded in the last 2 years.
See who they are and when they usually buy →
Few and big, or many and small
Each dot is a buyer: how many soft services contracts it awarded against what they were worth. The busiest and biggest are named.
Top buyers by contracts awarded
| Rank | Buyer | Contracts | Value |
|---|---|---|---|
| 1 | Tameside Metropolitan Borough Council | 2 | £4.4m |
| 2 | Buckinghamshire New University | 2 | £2.1m |
| 3 | Big Creative Academy | 2 | £907k |
| 4 | Chelsea and Westminster Hospital NHS Foundation Trust | 1 | £315m |
| 5 | West Hertfordshire Teaching Hospitals NHS Trust | 1 | £150m |
| 6 | South Warwickshire University NHS Foundation Trust | 1 | £116m |
| 7 | Police Service of Northern Ireland | 1 | £73m |
| 8 | Lancashire and South Cumbria NHS Foundation Trust | 1 | £62.2m |
| 9 | Barking, Havering and Redbridge University Hospitals NHS Trust | 1 | £58.9m |
| 10 | Leicestershire County Council | 1 | £35m |
167 soft services contracts awarded since 2021
- 312021
- 292022
- 302023
- 352024
- 192025
- 232026 so far
Half of soft services contracts are worth less than £3.1m
The 10 biggest soft services contracts
- Chelsea and Westminster Hospital NHS Foundation TrustISS Facility Services · 14 Apr 2026
- West Hertfordshire Teaching Hospitals NHS TrustCompass Group · 31 Mar 2025
- South Warwickshire University NHS Foundation TrustOCS · 21 Aug 2026
- Police Service of Northern IrelandWinner not published · 28 May 2026
- Lancashire and South Cumbria NHS Foundation TrustCompass Group · 27 Oct 2026
- Barking, Havering and Redbridge University Hospitals NHS TrustMitie · 1 Oct 2025
- Leicestershire County CouncilSamsic UK, Solo Service Group Ltd, Enva, Lot 5 - Grounds Maintenance · 4 Feb 2025
- Victoria and Albert MuseumTotal Support Services · 20 Mar 2026
- UK Health Security AgencyOCS · 14 Jan 2025
- Natural History MuseumTotal Support Services · 28 Oct 2025
10 soft services contracts come up for renewal in the next 12 months
5 in the next 6 months. The 3 ending soonest are shown in full.
Soft Facilities Management Services
Provision of Customer Services and Cleaning Services
London awards the most soft services contracts. March and October are the busiest months.
Contracts by region and by month awarded. Click a region to filter the page.
The regions as a table
| Region | Open now | Contracts | Value | Typical contract | Won the most | Bought the most | Renewing in 12 months |
|---|---|---|---|---|---|---|---|
| London | 1 | 15 | £475m | £8.7m | Total Support Services (3) | Big Creative Academy (2) | 3 |
| North West | 0 | 6 | £77.5m | £3.5m | – | – | 1 |
| South East | 0 | 6 | £13.9m | £1.1m | – | Buckinghamshire New University (2) | 1 |
| East of England | 0 | 4 | £152m | £2m | – | – | 0 |
| West Midlands | 0 | 2 | £117m | – | – | – | 0 |
| Wales | 1 | 2 | £191k | – | Solo Service Group Ltd (2) | – | 2 |
| Yorkshire and the Humber | 0 | 1 | £1.4m | – | – | – | 1 |
| East Midlands | 0 | 1 | £35m | – | – | – | 0 |
| Scotland | 0 | 1 | £4.2m | – | – | – | 1 |
| Northern Ireland | 1 | 1 | £73m | – | – | – | 0 |
| North East | 0 | 0 | Not published | – | – | – | 0 |
| South West | 0 | 0 | Not published | – | – | – | 0 |
- £5.4m a month
of soft services contracts awarded.
Typical contract £2.5m x 2.2 contracts a month, last 12 months. - 1.9
soft services contracts are awarded in a typical month.
45 contracts in the last 2 years. - 5
soft services contracts come up for renewal in the next 6 months.
Recurring contracts with a named supplier and a published end date before 5 May 2027. - 5
frameworks and DPSs are running for soft services work.
2 open to join now. - 34%
of soft services contracts are won by SMEs.
As recorded by the buyer, on 32 award notices.
How many soft services tenders and contracts are there?
| Last 12 months | Since November 2021 | |
|---|---|---|
| Notices published | 125 | 531 |
| Contracts awarded | 26 | 142 |
22 soft services contracts and frameworks end in the next 12 months, 22 of them recurring services. In the last two years, 42 buyers awarded soft services contracts to 35 suppliers.
Source: Find a Tender, Contracts Finder, Public Contracts Scotland, Sell2Wales and eTendersNI, to 4 November 2026. By Seamus White. How we count
Questions
How many soft services contracts does the UK public sector award?
45 in the 2 years to 4 November 2026, from 42 public buyers.
How long are soft services tenders open for?
The median soft services tender is open for 31 days from publication to deadline.
How much is a typical public sector soft services contract worth?
The median is £3.1m, and 8% are worth less than £250k.
Who wins the most public sector soft services contracts?
Total Support Services won the most (4). ISS Facility Services won the most by value (£322m).
Which buyers award the most soft services contracts?
Councils award 33% of them.
Which part of the UK awards the most soft services contracts?
London: 15 of 45 in the 2 years to 4 November 2026, then the North West (6) and the South East (6).
How many soft services contracts come up for renewal in the next 12 months?
10 contracts end and are likely to be re-let, the first on 6 December 2026. Another 1 ending is one-off work.
Are there frameworks or DPSs for soft services work that are open to join?
5 frameworks and DPSs for soft services work are running. 2 are open to join now.
What is included
One contract for several soft services, typically cleaning with some of reception, porterage, post room, internal waste handling, washroom and pest control, and sometimes security or catering, without planned and reactive building maintenance.
- Cleaning with reception, porterage, post room or internal waste handling
- NHS hotel or facilities services bundles led by domestics and portering
- Cleaning with washroom services and pest control under one contract
- Soft FM lots of FM frameworks
- Cleaning-led bundles that also cover grounds maintenance
- Soft FM for government, council and military estates
What is not included
- Contracts that add planned and reactive building maintenance (see Total and integrated facilities management)
- Contracts described only as facilities management (see Facilities management contracts (scope not stated))
- Cleaning bought on its own: or
- A single staffed service bought on its own:,,,, or
- Catering-led bundles (see Catering & Hospitality)
- Guarding-led bundles (see Manned guarding)
- Maintenance-only FM (see Construction & Trades)