Contract awardedSoft services

Soft Facilities Management Services Provider

Natural History Museum
London
Selective procedure
1 November 2025 to 31 October 2030

Provision of soft services maintenance and project works covering cleaning, grounds maintenance, waste management, logistical support, and pest control across the Natural History Museum estate and public health and physical visitor spaces in London.

Open the official notice

Awarded value: £14.2m; As published
Published: 15 November 2024
Awarded: 28 October 2025; Total Support Services
Contract length: 60 months; Ends 31 October 2030

What the contract covers

Services contract

Provision of comprehensive soft facilities management services including cleaning, grounds maintenance, waste management, and pest control for visitor spaces.

Provide comprehensive soft services maintenance and project works for Cleaning, Grounds Maintenance, Waste Management, Logistical Support and Pest Control
Incorporate the public health and physical visitor spaces contained within the Natural History Museum estate

Terms and requirements

Contract type: Services contract
Procedure: Selective procedure
Initial term: 60 months
Contract dates: 1 November 2025 to 31 October 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Category: Services
CPV codes: 79993100

Services in this contract

Multi-service soft FM contractMain service£3.1m typicalSoft FM covering cleaning, grounds, waste, logistics and pest control at the museum

Lifecycle

Published
15 November 2024
Contract awardedto Total Support Services
28 October 2025
Contract starts
1 November 2025
Contract ends
31 October 2030

The buyer

Natural History Museum

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Soft services contracts, 24 months: Locked

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Contact details

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Email: Locked
Phone: Locked
Address: Locked

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The supplier

Total Support Services

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/889008/soft-facilities-management-services-provider
Buyer reference: BIP991590378
Last checked: 5 November 2026

Natural History Museum. Soft Facilities Management Services Provider. Contract award, 15 November 2024. BidSkim, https://bidskim.com/tender/889008/soft-facilities-management-services-provider (accessed 5 November 2026).