Contract awardedFind a TenderQMS software

Provision of Service Quality Regime (SQR) System

XC TRAINS LIMITED
North East
Selective procedure
13 August 2026 to 13 August 2029

Development and implementation of a cloud-based database and web-based back-office system to manage Service Quality Regime (SQR) data. The solution must include mobile inspection forms for third-party inspectors and mystery shoppers, automated email notification triggers, and APIs for integration with existing rail operational systems. The system requires robust reporting capabilities for both scheduled and ad-hoc data analysis to ensure compliance with National Rail Contract obligations.

Open the official notice

Awarded value: £558k; As published
Published: 7 October 2025; Find a Tender
Awarded: 20 May 2026; YIOSHI LTD
Contract length: 36 months; Ends 13 August 2029

What the buyer is asking for

Provision of a cloud-based software platform for managing rail service quality inspections, data reporting, and third-party mobile inspection workflows.

Lifecycle

Publishedon Find a Tender
7 October 2025
Contract awardedto YIOSHI LTD
20 May 2026
Contract starts
13 August 2026
Contract ends
13 August 2029

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See the QMS software market: prices, buyers and who wins →

The buyer

Type: Other public body
QMS software contracts, 24 months: 1
Open QMS software tenders: 0
Typical QMS software contract: £558k

See everything XC TRAINS LIMITED buys →

How it compares

9.3× the typical QMS software contract (£60k).

Cite this contract

Link: https://bidskim.com/tender/1009695/provision-of-service-quality-regime-sqr-system
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-05a9a1
Source: Find a Tender
Last checked: 12 October 2026

XC TRAINS LIMITED. Provision of Service Quality Regime (SQR) System. Contract award, 7 October 2025. BidSkim, https://bidskim.com/tender/1009695/provision-of-service-quality-regime-sqr-system (accessed 12 October 2026).