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Contract awardedFramework call-offUsability testing tools

User Research Services

The supplier will source participants for user research studies, ensuring representation of diverse profiles including underrepresented groups and those with access needs. Responsibilities include managing logistics, scheduling, communication, and administering participant incentives. The service covers both remote and in-person sessions, requiring the supplier to conduct basic technical checks for remote participants to ensure effective engagement.

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Awarded value
£80k
As published
Published
13 October 2025
Awarded
10 October 2025
People for Research Ltd
Contract length
12 months
Ends 12 October 2026

What the contract covers

Research participant recruitment services

Provision of participant recruitment services for user research studies, including inclusive sourcing, scheduling, and incentive management for diverse user groups.

  • Support participant recruitment for user research studies involving citizens navigating the homebuying process, landlords, small business owners, underrepresented groups and individuals with access needs.
  • Source participants who meet specific research criteria.
  • Manage research-session logistics, including scheduling and communication.
  • Administer participant incentives where required.
  • Support participants taking part in remote and in-person research sessions, including basic tech checks for remote sessions where required.

Terms and requirements

Contract type
Research participant recruitment services
Procedure
Selective procedure
Initial term
12 months
Extensions
12 months
Longest it can run
24 months
Contract dates
13 October 2025 to 12 October 2026
Certifications asked for
None stated
Suitable for SMEs
Not stated
Category
Services
CPV codes
73200000

Services in this contract

  • User research platformsMain service£100k typicalParticipant recruitment and incentive administration for HM Land Registry user research

Lifecycle

  1. Published
  2. Contract awardedto People for Research Ltd
  3. Contract starts
  4. Contract ends
The buyer

People for Research Ltd

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The supplier

People for Research Ltd

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Cite this contract

Link
https://bidskim.com/tender/103728/user-research-services
Buyer reference
CF-0010100D1t000000oonVEAQ
Open contracting ID
ocds-b5fd17-5366ca6f-c74e-4f12-950e-1bee4e1f7209
Last checked
4 November 2026

People for Research Ltd. User Research Services. Contract award, 13 October 2025. BidSkim, https://bidskim.com/tender/103728/user-research-services (accessed 4 November 2026).