Ends in 4 weeks
Participant recruitment and incentive payments
Department for Education · West Midlands · 2-year contract
Held by People for Research Ltd
Usability testing tools tenders and contracts
UK public sector, covering 600+ buyer sites
125 usability testing tools tenders and contracts, 29 this year.
Updated 4 November 2026 · compiled by BidSkim Limited · How we count
- Awarded a month£130k
- Contracts a month1.7
- Won by SMEs71%
- Renewing in 6 months11
- Frameworks and DPSs2
Usability testing tools contracts
Tap a region to see its contracts. Pick as many as you like.
How many usability testing tools contracts do keyword alerts miss?
In the last year, a "user research platform" alert would have missed 21 of 23 usability testing tools contracts (91%) and an expert list of 15 phrases 5 (22%). How we measured this
Keyword alert"user research platform"
91% missed
21 of 23
Expert list15 phrases
22% missed
5 of 23
Expert list: user research platform, usability testing, user research, usability testing tool, participant recruitment, research participant, user testing, usertesting, prolific, user research recruitment, user experience research, user research tool, optimal workshop, user research participant, journey testing
BidSkim reads every notice in full and matches the work, not the words.See what BidSkim finds for you
41 contracts across the UK, of any size
Recently awarded
The latest usability testing tools contracts awarded
- Awarded15 Oct 2026User Experience ToolVisitScotland · ScotlandWon by Computacenter£81k
- Awarded5 Oct 2026Recruiting research participants onlineUniversity of East Anglia · East of EnglandWon by TSJP Ltd£66k
- Awarded1 Oct 2026User research, usability and journey testingNational Savings & Investments (NS&I)Won by Optimal Workshop Limited£16k
- Awarded28 Sep 2026User research participantDepartment for EducationWon by People for Research Ltd£450k
- Awarded24 Sep 2026Participant recruitment and management via ProlificUniversity of East Anglia · East of EnglandWon by Prolific Academic Limited£38k
- Awarded15 Sep 2026Multi-model research methods platform for User ResearchHM Revenue & CustomsWon by UserTesting£149k
- Awarded11 Sep 2026EHRC 2627-09 User Research PlatformEquality and Human Rights CommissionWon by UserTesting£54k
- Awarded25 Jun 2026Complex User Research participantsHome Office · LondonWon by People Street£100k
- Awarded15 Jun 2026WP2328 UserTesting ToolDepartment for Science, Innovation and Technology (DSIT)Won by UserTesting£300k
- Awarded12 Jun 2026Optimal Workshop ToolingUK Health Security Agency · LondonWon by Optimal Workshop Limited£23k
- Awarded28 Apr 2026User research participants-Contract awardHome Office · LondonWon by People for Research Ltd£400k
- Awarded22 Apr 2026GOV.UK Panel - User Research PanelDepartment for Science, Innovation and Technology (DSIT) · LondonWon by Capventis£206k
- Awarded22 Apr 2026Recruitment of User Research ParticipantsCompanies House · WalesWon by People for Research Ltd£20k
- Awarded17 Apr 2026User Research Participant Recruitment for DWP DigitalDepartment for Work and Pensions · LondonWon by People for Research Ltd£2m
- Awarded9 Apr 2026Schools Digital UR platform April 2026 (con_31403)Department for Education · LondonWon by Bytes Software Services£36k
- Awarded27 Mar 2026Contract Award NoticeDepartment for Education · LondonWon by UserTesting£370k
- Awarded25 Mar 2026User Research Platform - BallparkGenomics England Ltd · LondonWon by Boxxe£24k
- Awarded28 Jan 2026Renewal of Optimal Workshop SubscriptionOffice for National Statistics · WalesWon by Optimal Workshop Limited£13k
- Awarded22 Jan 2026Tooling for UCDFinancial Conduct Authority · LondonWon by UserTesting£318k
- Awarded20 Jan 2026Recruitment of User Research ParticipantsCompanies House · WalesWon by Dbaas Ltd£40k
- Awarded16 Dec 2025Condens tooling 2025-2026Genomics England Ltd · LondonWon by Condens Insights GmbH£24k
- Awarded10 Oct 2025User Research ServicesPeople for Research Ltd · East MidlandsWon by People for Research Ltd£80k
- Awarded18 Jul 2025P26-0002 - Online Research PlatformScottish Enterprise · ScotlandWon by Userlytics£152k
- Awarded17 Jul 2025User Research PlatformMet Office · South WestWon by UserTesting£458k
- Awarded3 Jul 2025UserZoom - Remote Experience Testing Software and ServicesNHS England · Yorkshire and the HumberWon by UserTesting£130k
- Awarded30 Jun 2025Research Tool - UserTestingDepartment for Work and Pensions · North WestWon by UserTesting£255k
- Awarded24 Mar 2025Provision of Dovetail Software Subscription RenewalGovernment Commercial Agency · North WestWon by Dovetail Research Pty. Ltd£25k
- Awarded18 Mar 2025User Experience (Ux) and User Insight PlatformOrdnance Survey · South EastWon by UserTesting£299k
- Awarded18 Mar 2025User Experience and User Insight Platform - AWARDOrdnance Survey · South WestWon by UserTesting£299k
- Awarded11 Mar 2025WP2271 - Consent Management ToolGovernment Digital Service · LondonWon by Consent Kit£17k
Where to bid
Where usability testing tools tenders are run
- Jaggaer1 100%
Tenders published in the last year that name the bid portal they run on.
UserTesting won the most usability testing tools contracts
People for Research Ltd won the most by value. Each dot is one contract, coloured by who bought it.
Central governmentNHS and healthEducationCouncilsOther buyers
| Rank | Contractor | Contracts won, by buyer | Contracts | Value won | Buyers | Share |
|---|---|---|---|---|---|---|
| 1 | UserTesting London · See every contract | 13 | £2.9m | 12 | ||
| 2 | People for Research Ltd London · SME · See every contract | 9 | £4.7m | 8 | ||
| 3 | Optimal Workshop Limited London · SME · See every contract | 3 | £29k | 3 | ||
| 4 | Bytes Software Services London · See every contract | 2 | £116k | 1 | ||
| 5joint | Capventis London · SME · See every contract | 1 | £206k | 1 | ||
| 5joint | Acumen Field Limited London · SME · See every contract | 1 | £110k | 1 | ||
| 5joint | People Street London · SME · See every contract | 1 | £100k | 1 | ||
| 5joint | Computacenter Scotland · See every contract | 1 | £81k | 1 | ||
| 5joint | Discovery Research Limited SME · See every contract | 1 | £80k | 1 | ||
| 5joint | TSJP Ltd East of England · SME · See every contract | 1 | £66k | 1 |
8 more usability testing tools contractors ranked. See the full ranking →
Win usability testing tools contracts? Share your ranking.
Who buys
Central government bodies award 83% of usability testing tools contracts
Contracts with a published value in the last 2 years, from the type of buyer to the size of the contract.
12 buyers bought usability testing tools more than once in the last 2 years
Each dot is a buyer, by how many usability testing tools contracts it awarded in the last 2 years.
See who they are and when they usually buy →
Few and big, or many and small
Each dot is a buyer: how many usability testing tools contracts it awarded against what they were worth. The busiest and biggest are named.
Central governmentNHS and healthEducationCouncilsOther buyers
Top buyers by contracts awarded
| Rank | Buyer | Contracts | Value |
|---|---|---|---|
| 1 | Department for Education | 5 | £1.2m |
| 2 | Department for Science, Innovation and Technology (DSIT) | 3 | £586k |
| 3 | Department for Work and Pensions | 2 | £2.2m |
| 4 | Ordnance Survey | 2 | £598k |
| 5 | HM Revenue & Customs | 2 | £524k |
| 6 | Home Office | 2 | £500k |
| 7 | Government Digital Service | 2 | £127k |
| 8 | University of East Anglia | 2 | £104k |
| 9 | Companies House | 2 | £60k |
| 10 | Genomics England Ltd | 2 | £48k |
97 usability testing tools contracts awarded since 2021
- 172021
- 142022
- 122023
- 162024
- 162025
- 222026 so far
Prices
Half of usability testing tools contracts are worth less than £100k
Central governmentNHS and healthEducationCouncilsOther buyers
The 10 biggest usability testing tools contracts
- Department for Work and PensionsPeople for Research Ltd · 17 Apr 2026
- Government Commercial AgencyPeople for Research Ltd · 28 Oct 2025
- Met OfficeUserTesting · 17 Jul 2025
- Department for EducationPeople for Research Ltd · 28 Sep 2026
- Home OfficePeople for Research Ltd · 28 Apr 2026
- HM Revenue & CustomsPeople for Research Ltd · 9 Jul 2025
- Department for EducationUserTesting · 27 Mar 2026
- Financial Conduct AuthorityUserTesting · 22 Jan 2026
- Department for EducationPeople for Research Ltd · 3 Dec 2024
- Department for Science, Innovation and Technology (DSIT)UserTesting · 15 Jun 2026
Renewing contracts
20 usability testing tools contracts come up for renewal in the next 12 months
11 in the next 6 months. The 3 ending soonest are shown in full.
Ends in 6 weeks
Condens tooling 2025-2026
Genomics England Ltd · London · 1-year contract
Held by Condens Insights GmbH
Ends in 8 weeks
BT186 - RM1557.14 - User Research Tool
Westminster City Council · London · 2-year contract
Held by UserTesting
Usability testing tools contract for a central government bodyUK-wide or not statedUnder £100kEnds in 8 weeks
Usability testing tools contract for a central government bodyNorth East£100k to £1mEnds Jan 2027
Usability testing tools contract for a central government bodyScotland£100k to £1mEnds Jan 2027
Usability testing tools contract for a central government bodyWalesUnder £100kEnds Jan 2027
Usability testing tools contract for a central government bodySouth East£100k to £1mEnds Mar 2027
Usability testing tools contract for a central government bodyScotlandUnder £100kEnds Mar 2027
Where and when
London awards the most usability testing tools contracts
Contracts by region and by month awarded. Click a region to filter the page.
FewerMore contracts
The regions as a table
| Region | Open now | Contracts | Value | Typical contract | Won the most | Bought the most | Renewing in 12 months |
|---|---|---|---|---|---|---|---|
| London | 0 | 13 | £3.7m | £100k | UserTesting (3) | Home Office, Department for Education and 2 more (2 each) | 3 |
| Wales | 0 | 3 | £73k | £20k | – | Companies House (2) | 3 |
| Scotland | 0 | 3 | £393k | £152k | – | – | 2 |
| North West | 0 | 2 | £280k | – | – | – | 1 |
| East of England | 0 | 2 | £104k | – | – | University of East Anglia (2) | 0 |
| South West | 0 | 2 | £757k | – | UserTesting (2) | – | 1 |
| North East | 0 | 1 | £225k | – | – | – | 1 |
| Yorkshire and the Humber | 0 | 1 | £130k | – | – | – | 0 |
| East Midlands | 0 | 1 | £80k | – | – | – | 0 |
| West Midlands | 0 | 1 | £300k | – | – | – | 1 |
| South East | 0 | 1 | £299k | – | – | – | 1 |
| Northern Ireland | 0 | 0 | Not published | – | – | – | 0 |
Often bought with usability testing tools
Related services
Key findings
- £130k a month
of usability testing tools contracts awarded.
Typical contract £66k x 1.9 contracts a month, last 12 months. - 1.7
usability testing tools contracts are awarded in a typical month.
41 contracts in the last 2 years. - 11
usability testing tools contracts come up for renewal in the next 6 months.
Recurring contracts with a named supplier and a published end date before 4 May 2027. - 2
frameworks and DPSs are running for usability testing tools work.
0 open to join now. - 71%
of usability testing tools contracts are won by SMEs.
As recorded by the buyer, on 35 award notices.
How many usability testing tools tenders and contracts are there?
| Last 12 months | Since November 2021 | |
|---|---|---|
| Notices published | 29 | 125 |
| Contracts awarded | 23 | 85 |
22 usability testing tools contracts and frameworks end in the next 12 months, 21 of them recurring services. In the last two years, 25 buyers awarded usability testing tools contracts to 18 suppliers.
Source: Find a Tender, Contracts Finder, Public Contracts Scotland, Sell2Wales and eTendersNI, to 4 November 2026. By Seamus White. How we count
Questions
How many usability testing tools contracts does the UK public sector award?
41 in the 2 years to 4 November 2026, from 25 public buyers.
How much is a typical public sector usability testing tools contract worth?
The median is £100k, and 68% are worth less than £250k.
Who wins the most public sector usability testing tools contracts?
UserTesting won the most (13). People for Research Ltd won the most by value (£4.7m).
Which buyers award the most usability testing tools contracts?
Central government bodies award 83% of them.
Which part of the UK awards the most usability testing tools contracts?
London: 13 of 41 in the 2 years to 4 November 2026, then Wales (3) and Scotland (3).
How many usability testing tools contracts come up for renewal in the next 12 months?
20 contracts end and are likely to be re-let, the first on 2 December 2026. Another 1 ending is one-off work.
What is included
SaaS tools for running moderated and unmoderated remote user research, usability tests and participant studies.
- Remote moderated and unmoderated research platforms
- Usability testing platforms
- Research participant panels and recruitment tools
What is not included
- User research carried out by an agency (see User research, service design and UX design)
- General survey and feedback tools (see Online survey, consultation and engagement platform)
- Test automation tools (see Cross browser testing)