P26-0002 - Online Research Platform

Scottish Enterprise
Scotland
Open procedure
18 July 2025 to 17 July 2026

The platform must support testing of websites, prototypes, static images, mobile sites, and published applications to analyse user behaviour. It is required to facilitate both face-to-face and online research activities in alignment with the Scottish Government Digital First Service Standard. The solution will be used to support key projects and ongoing service delivery improvements.

Open the official notice

Awarded value: £152k; As published
Published: 9 May 2025
Awarded: 18 July 2025; Userlytics
Contract length: 12 months; Ends 17 July 2026

What the contract covers

Online research platform contract

Provision of an online research platform to support user-centred design, website testing, and digital service delivery improvement projects.

Online research platform supporting testing of websites, prototypes, static images, mobile sites and published applications to better understand user behaviour
Support for face-to-face user research and online research activities
Platform support for Scottish Enterprise’s key projects and improvements to products and service delivery

Terms and requirements

Contract type: Online research platform contract
Procedure: Open procedure
Initial term: 12 months
Extensions: 12 months + 12 months
Longest it can run: 36 months
Contract dates: 18 July 2025 to 17 July 2026
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 73110000, 73000000, 73210000, 79310000

Services in this contract

User research platformsMain service£100k typicalOnline research platform for remote user research and testing

Lifecycle

Published
9 May 2025
Contract awardedto Userlytics
18 July 2025
Contract starts
18 July 2025
Contract ends
17 July 2026

The buyer

Scottish Enterprise

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The supplier

Userlytics

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Cite this contract

Link: https://bidskim.com/tender/360278/p26-0002-online-research-platform
Buyer reference: org-216
Open contracting ID: ocds-r6ebe6-0000798433
Last checked: 4 November 2026

Scottish Enterprise. P26-0002 - Online Research Platform. Contract award, 9 May 2025. BidSkim, https://bidskim.com/tender/360278/p26-0002-online-research-platform (accessed 4 November 2026).