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Contract awardedFramework call-offUsability testing tools

GOV.UK Panel - User Research Panel

The contract provides a cloud-based software platform to support the administration and operation of the GOV.UK User Research Panel. Key functionality includes participant management, survey creation and distribution, and integrated communication tools to facilitate ongoing user research and engagement activities.

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Awarded value
£206k
As published
Published
17 July 2026
Awarded
22 April 2026
Capventis
Contract length
24 months
Ends 29 May 2028

What the contract covers

Cloud-based software platform service

Provision of a cloud-based software platform for managing user research panels, participant engagement, survey distribution, and digital communication activities.

  • Cloud-based software platform supporting GOV.UK user research and engagement activities
  • Participant management
  • Survey functionality
  • Communications supporting operation and administration of the GOV.UK User Research Panel

Terms and requirements

Contract type
Cloud-based software platform service
Procedure
Selective procedure
Initial term
24 months
Contract dates
30 May 2026 to 29 May 2028
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
48000000

Services in this contract

  • User research platformsMain service£100k typicalCloud platform for GOV.UK user research panel: participant management, surveys, communications

Lifecycle

  1. Published
  2. Contract awardedto Capventis
  3. Contract starts
  4. Contract ends
The buyer

Department for Science, Innovation and Technology (DSIT)

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The supplier

Capventis

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Cite this contract

Link
https://bidskim.com/tender/3844863/gov-uk-panel-user-research-panel
Buyer reference
tender_512954/1595116
Open contracting ID
ocds-b5fd17-0c1b97f7-ab5c-4df6-9d3d-424dbb326393
Last checked
4 November 2026

Department for Science, Innovation and Technology (DSIT). GOV.UK Panel - User Research Panel. Contract award, 17 July 2026. BidSkim, https://bidskim.com/tender/3844863/gov-uk-panel-user-research-panel (accessed 4 November 2026).