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Contract awardedUsability testing tools

User Experience (Ux) and User Insight Platform

A user research and usability testing platform providing 24/7 access to a diverse participant pool for rapid testing of prototypes and product ideas. The solution supports user behaviour analysis, preference tracking, and interaction monitoring across consumer and corporate product teams, facilitating the creation of reports and infographics for business-wide insight.

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Awarded value
£299k
As published
Published
11 December 2024
Awarded
18 March 2025
UserTesting
Contract length
24 months
Ends 17 March 2027

What the contract covers

Supply contract for a software platform

Provision of a user experience and research platform for usability testing, market research, and customer insight data collection.

  • Provide a robust user research and usability testing platform for market research into user behaviour, preferences and interactions
  • Provide access to a diverse participant pool enabling 24/7 user insight testing with rapid results

Terms and requirements

Contract type
Supply contract for a software platform
Contract dates
18 March 2025 to 17 March 2027
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
Category
Supplies
CPV codes
48000000

Services in this contract

  • User research platformsMain service£100k typicalUser research and usability testing platform with participant pool

Lifecycle

  1. Published
  2. Contract awardedto UserTesting
  3. Contract starts
  4. Contract ends
The buyer

Ordnance Survey

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The supplier

UserTesting

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/895394/user-experience-ux-and-user-insight-platform
Buyer reference
TS.0516
Last checked
4 November 2026

Ordnance Survey. User Experience (Ux) and User Insight Platform. Contract award, 11 December 2024. BidSkim, https://bidskim.com/tender/895394/user-experience-ux-and-user-insight-platform (accessed 4 November 2026).