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Contract awardedFramework call-offUsability testing tools

User research participant

End-to-end recruitment of user research participants across policy and service areas, including sourcing, screening, scheduling, communications, and incentive administration. Research conducted remotely, face-to-face, or via hybrid delivery models, with suppliers required to support accessibility requirements and tech tests.

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Awarded value
£450k
As published
Published
29 September 2026
Awarded
28 September 2026
People for Research Ltd
Contract length
24 months
Ends 2 December 2028

What the contract covers

Call-off

Provision of user research participant recruitment and management services for policy and service development activities.

  • Review recruitment briefs from DfE as detailed within the Statement of Work
  • Source participants that meet agreed criteria
  • Screen participants against agreed screening criteria
  • Schedule and manage participant attendance
  • Manage participant communications throughout the recruitment process
  • Administer participant incentives where required
  • Provide management information and reporting
  • Support accessibility and inclusion requirements, including tech tests where DfE has identified they are needed
  • Identify and escalate recruitment risks at the earliest opportunity

Terms and requirements

Contract type
Call-off
Procedure
Selective procedure
Initial term
24 months
Extensions
12 months
Longest it can run
36 months
Contract dates
3 December 2026 to 2 December 2028
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
73110000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto People for Research Ltd
  3. Contract starts
  4. Contract ends
The buyer

Department for Education

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The supplier

People for Research Ltd

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/3872096/user-research-participant
Buyer reference
project_10575
Open contracting ID
ocds-h6vhtk-077c88
Last checked
4 November 2026

Department for Education. User research participant. Contract award, 29 September 2026. BidSkim, https://bidskim.com/tender/3872096/user-research-participant (accessed 4 November 2026).