Contract awardedFramework call-offUsability testing tools

Research Tool - UserTesting

Subscription to a user research platform enabling remote usability testing and participant feedback collection. The service provides tools for conducting research sessions to inform digital service design and legal compliance processes within a government department.

Awarded value
£255k
As published
Published
11 July 2025
Awarded
30 June 2025
UserTesting
Contract length
12 months
Ends 29 June 2026

What the contract covers

Goods contract

Provision of a user research and testing software platform to support digital service development and legal function requirements.

Terms and requirements

Contract type
Goods contract
Procedure
Selective procedure
Initial term
12 months
Contract dates
30 June 2025 to 29 June 2026
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Goods
CPV codes
72000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto UserTesting
  3. Contract starts
  4. Contract ends
The buyer

Department for Work and Pensions

Type
Locked
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Recorded value
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Typical contract
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Usability testing tools contracts, 24 months
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Email
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Address
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The supplier

UserTesting

Contracts won, 24 months
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Value won, 24 months
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Companies House number
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Cite this contract

Link
https://bidskim.com/tender/208288/research-tool-usertesting
Buyer reference
tender_487554/1498985
Open contracting ID
ocds-b5fd17-a7787a94-b002-4d2a-a970-19ea8ad9088b
Last checked
4 November 2026

Department for Work and Pensions. Research Tool - UserTesting. Contract award, 11 July 2025. BidSkim, https://bidskim.com/tender/208288/research-tool-usertesting (accessed 4 November 2026).