BidSkim
Free report

Service design tenders and contracts

UK public sector, covering 600+ buyer sites

80 contracts awarded in the 24 months to 12 October 2026

Get service design tenders every morningStart by seeing every service design contract we'd have matched you with last year. No card needed.

Updated 12 October 2026 · compiled by BidSkim Limited · How we count

Service design contracts ,

80 contracts across the UK, of any size

Recently awarded

The latest service design contracts awarded

Awarded 30 September 2026

Data-Enabled GOV.UK App Experience

Department for Science, Innovation and Technology (DSIT) · London
£660k
Awarded 14 August 2026

User Research & Service & Content Design

Essex County Council · East of England
£500k
Awarded 10 August 2026

User Research Support for Registration Transformation Programme

Social Care Wales · Wales
Value not stated

Get new service design tenders every morning →

Who wins · 24 months to October 2026

Engine Partners won the most service design contracts by value

Each dot is one contract, coloured by who bought it.

,
CouncilsHousing associationsNHS and healthSchools and collegesOther public bodies
RankContractorContracts won, by buyerContractsValue wonBuyersShare
1jointNOMENSA LTD
London · SME · See every contract
3£5.6m3
1jointHippo Digital
London · See every contract
3£2.8m3
1jointProjects By IF Ltd
London · SME · See every contract
3£1.7m2
4jointEngine Partners
North East · SME · See every contract
2£20.5m2
4jointBloom Procurement Services
North East · SME · See every contract
2£2.3m1
4jointScroll
Yorkshire and the Humber · SME · See every contract
2£1.1m2
4jointThinks Insight & Strategy
See every contract
2£1.1m2
4jointCACI
North West · See every contract
2£108k2
4jointKainos
London · See every contract
2£82k1
4jointCivic Computing
South West · See every contract
2£8k2

57 more service design contractors ranked. See the full ranking →

Win service design contracts? Share your ranking.

Who buys

56 buyers awarded service design contracts

Contracts with a published value in the last 24 months, from the type of buyer to the size of the contract.

Councils4 contractsHousing associations4 contractsNHS and health5 contractsSchools and colleges3 contractsOther public bodies59 contractsUnder £100k46 contracts · median £50k£100k to £1m20 contracts · median £305k£1m or more9 contracts · median £2m
Councils4 contractsHousing4 contractsNHS and health5 contractsSchools3 contractsOther59 contractsUnder £100k46 contracts£100k to £1m20 contracts£1m or more9 contracts
Embed this chart

17 buyers bought service design more than once in the last 24 months

Each dot is a buyer, by how many service design contracts it awarded in the last 24 months.

39 buyers1 contract10 buyers2 contracts7 buyers3 or 4 contracts0 buyers5 or more contracts
39 buyers110 buyers27 buyers3 or 40 buyers5 or morecontracts awarded

See who they are and when they usually buy →

Few and big, or many and small

Each dot is a buyer: how many service design contracts it awarded against what they were worth. The busiest and biggest are named.

CouncilsHousing associationsNHS and healthSchools and collegesOther public bodies
£10k£100k£1m£10m£100m123Service design contracts awardedFEW AND BIGMANY AND SMALLMinistry of Housing, Com…Department for EducationMinistry of JusticeCabinet OfficeNHS EnglandDepartment of Health and…H M REVENUE & CUSTOMSThe National Archives
£10k£100k£1m£10m£100m123Service design contracts awardedFEW AND BIGMANY AND SMALLMinistry of Housing, Com…Ministry of JusticeCabinet OfficeDepartment of Health and…The National Archives

Top buyers by contracts awarded

RankBuyerContractsValue
1Department for Education
See every contract
3£18.5m
2NHS England
See every contract
3£2.1m
3Department of Health and Social Care
See every contract
3£904k
4H M REVENUE & CUSTOMS
See every contract
3£615k
5The National Archives
See every contract
3£187k
6Competition and Markets Authority
See every contract
3£100k
7Historic England
See every contract
3£30k
8Ministry of Justice
See every contract
2£8m
9Cabinet Office
See every contract
2£2.3m
10Department for Science, Innovation and Technology (DSIT)
See every contract
2£1.6m
Prices

Half of service design contracts are worth less than £80k

Every contract with a published value, on a log scale, coloured by who bought it.

CouncilsHousing associationsNHS and healthSchools and collegesOther public bodies
£10k£100k£1m£10m£100mMedian £80k
£10k£100k£1m£10m£100mMedian £80k
Embed this chart

The 10 biggest contracts hold 85% of the money

Coloured by who bought it.

  1. Ministry of Housing, Communities and Local GovernmentScrumconnect · 24 Oct 2024£19m
  2. Department for EducationEngine Partners · 18 Nov 2024£13m
  3. Ministry of JusticeEngine Partners · 23 Jul 2025£7.5m
  4. Department for EducationNOMENSA LTD · 31 Jul 2025£5.5m
  5. NHS EnglandHippo Digital · 26 May 2026£2m
  6. Cabinet OfficeBloom Procurement Services · 25 Oct 2024£1.2m
  7. Cabinet OfficeBloom Procurement Services · 3 Jun 2025£1m
  8. National Savings & Investments (NS&I)Thinks Insight & Strategy · 17 Aug 2026£1m
  9. UK Hydrographic OfficeBramble Hub Limited · 11 Sep 2026£1m
  10. Department for Science, Innovation and Technology (DSIT)Projects By IF Ltd · 17 Oct 2025£972k
Where and when

London awards the most service design contracts. October and March are the busiest months.

Contracts by region and by month awarded. Click a region to filter the page.

832022London 2447310
FewerMore contracts
3ONDJF8MAMJJAS6ONDJF4MAMJJAS0O
3ONDJF8MAMJJAS6ONDJF4MAMJJAS0O
Embed this chart
See the regions as a table
RegionContractsValue
London24£2.2m
North East8£24.3m
South West7£228k
South East4£1m
North West3£160k
Wales3£59k
Yorkshire and the Humber2£687k
West Midlands2£94k
East of England2£560k
Scotland1£661k
East Midlands0Not published
Northern Ireland0Not published
Often bought with service design
Behavioural insightsEnterprise architecture
Related services
Application developmentWebsite developmentDigital delivery partnerVersion control software
Deadlines

Half of service design tenders close within 25 days of being published

Each dot is a service design tender published across the UK in the last 24 months, by how many days it was open. 88% closed within a month. Spot one a week late and 28% of the time to respond has gone.

0 days714211 month456070+Median 25 days
0 days714211 month456070+Median 25 days
Embed this chart

Hear about new service design tenders the moment they're published →

Key findings
  • 25 days

    is how long the typical service design tender is open, from publication to deadline.

    Median of 16 UK service design tenders published in the last 24 months.
  • 85%

    of the money is in the 10 biggest service design contracts.

    Of 75 contracts with a published value.
  • 51%

    of service design contracts are won by SMEs.

    As recorded by the buyer, on 68 award notices.
  • 26%

    of service design contracts are awarded in October and March.

    21 of 80 contracts.

Questions

How many service design contracts does the UK public sector award?

80 in the 24 months to 12 October 2026, from 56 public buyers.

How long are service design tenders open for?

The median service design tender is open for 25 days from publication to deadline.

How much is a typical public sector service design contract worth?

The median is £80k, and 72% are worth less than £250k.

What is included

Specialist user research, usability testing, service design and UX/interaction design delivered as a consultancy or agency service, separate from the build.

  • User research and usability testing
  • Service design and customer experience design
  • UX and UI design and prototyping
  • Co-design with users

What is not included

  • User research software -> it.dev.user-research-platforms
  • UX delivered as part of a website build -> it.dev.websites-and-cms
  • Multidisciplinary teams that research, design and build -> it.dev.digital-service-delivery
  • Accessibility testing -> it.dev.software-testing-services