Qualitative Research and User Experience

National Savings & Investments (NS&I)

Conducting qualitative research and user experience evaluation on an as-and-when-required payment mechanism over an estimated 4-year period, with an estimated total value of 1,000,000 GBP.

Open the official notice

Awarded value: £1m; As published
Published: 19 August 2026; Find a Tender
Awarded: 17 August 2026; Thinks Insight & Strategy
Contract length: Not stated

What the buyer is asking for

Provision of qualitative research and user experience testing services for consumer insights and product development.

Lifecycle

Publishedon Find a Tender
19 August 2026
Contract awardedto Thinks Insight & Strategy
17 August 2026
Contract starts
Contract endsEnd date not published

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The buyer

Type: Other public body
Service design contracts, 24 months: 1
Open service design tenders: 0
Typical service design contract: £1m

See everything National Savings & Investments (NS&I) buys →

How it compares

12.5× the typical service design contract (£80k).

Cite this contract

Link: https://bidskim.com/tender/3855930/qualitative-research-and-user-experience
Buyer reference: 26-F-07
Source: Find a Tender
Last checked: 12 October 2026

National Savings & Investments (NS&I). Qualitative Research and User Experience. Contract award, 19 August 2026. BidSkim, https://bidskim.com/tender/3855930/qualitative-research-and-user-experience (accessed 12 October 2026).