con_26076-Operations & Infrastructure Group (OIG) Portfolio - User Centred Design Services

Department for Education
North East
Selective procedure
18 November 2024 to 18 November 2026

Provision of multi-disciplinary digital skills and user-centred design capabilities to support the delivery of a major government operations and infrastructure portfolio. The service involves ongoing consultancy and technical support to drive digital service improvements across the department's operational landscape.

Open the official notice

Awarded value: £13m; As published
Published: 22 November 2024; Contracts Finder
Awarded: 18 November 2024; Engine Partners
Contract length: 24 months; Ends 18 November 2026

What the buyer is asking for

Provision of digital transformation, user-centred design, and specialist technical consultancy services to support large-scale public sector infrastructure and operations portfolios.

Category: IT services: consulting, software development, Internet and support

Lifecycle

Publishedon Contracts Finder
22 November 2024
Contract awardedto Engine Partners
18 November 2024
Contract starts
18 November 2024
Contract ends
18 November 2026

Similar service design contracts

HMCTS User-Centred Design ServicesMinistry of Justice · North East · £7.5m
Infected Blood Compensation Authority (IBCA) Strategic Design TenderCabinet Office · North East · £1.2m
IBCA Medium-Long Term Strategic DesignCabinet Office · North East · £1m
User Experience Capability 2026UK Hydrographic Office · North East · £1m

See the service design market: prices, buyers and who wins →

The buyer

Type: Other public body
Service design contracts, 24 months: 3
Open service design tenders: 0
Typical service design contract: £5.5m

See everything Department for Education buys →

How it compares

163× the typical service design contract (£80k).

Cite this contract

Link: https://bidskim.com/tender/306498/con-26076-operations-and-infrastructure-group-oig-portfolio-user-centred-design
Buyer reference: tender_444745/1428046
Open contracting ID: ocds-b5fd17-f635bbcb-0cf0-402b-9e2d-2b62964f9f10
Source: Contracts Finder
Last checked: 12 October 2026

Department for Education. con_26076-Operations & Infrastructure Group (OIG) Portfolio - User Centred Design Services. Contract award, 22 November 2024. BidSkim, https://bidskim.com/tender/306498/con-26076-operations-and-infrastructure-group-oig-portfolio-user-centred-design (accessed 12 October 2026).