User Centred Design Support for Cyber Improvement Programme 2026/27

NHS England
Selective procedure
1 June 2026 to 31 March 2027

Delivery of tactical user-centred design capabilities across five core themes of a cyber improvement programme. The work focuses on shaping interventions, policies, tools, and guidance based on human decision-making, organisational culture, and usability barriers to ensure security measures are effectively adopted and not bypassed by users.

Open the official notice

Awarded value: £2m; As published
Published: 3 June 2026; Contracts Finder
Awarded: 26 May 2026; Hippo Digital
Contract length: 10 months; Ends 31 March 2027

What the buyer is asking for

Provision of user-centred design consultancy services to improve cyber security programme adoption, policy development, and digital tool usability for public sector organisations.

Category: Design and execution of research and development

Lifecycle

Publishedon Contracts Finder
3 June 2026
Contract awardedto Hippo Digital
26 May 2026
Contract starts
1 June 2026
Contract ends
31 March 2027

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The buyer

Type: NHS and health body
Service design contracts, 24 months: 3
Open service design tenders: 0
Typical service design contract: £35k

See everything NHS England buys →

How it compares

25× the typical service design contract (£80k).

Cite this contract

Link: https://bidskim.com/tender/3625182/user-centred-design-support-for-cyber-improvement-programme-2026-27
Buyer reference: CF-3555300D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5
Source: Contracts Finder
Last checked: 12 October 2026

NHS England. User Centred Design Support for Cyber Improvement Programme 2026/27. Contract award, 3 June 2026. BidSkim, https://bidskim.com/tender/3625182/user-centred-design-support-for-cyber-improvement-programme-2026-27 (accessed 12 October 2026).