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Contract awardedFramework call-offUsability testing tools

WP2328 UserTesting Tool

Subscription to a user testing software tool to facilitate remote user research and digital service design. The contract provides access to the platform for the Government Digital Service to conduct usability testing and gather user feedback on digital products.

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Awarded value
£300k
As published
Published
20 July 2026
Awarded
15 June 2026
UserTesting
Contract length
12 months
Ends 30 June 2027

What the contract covers

Goods contract

Provision of a cloud-based user testing and research software platform to support digital service development and user experience analysis.

  • A User Testing tool for Government Digital Service (GDS), part of Department of Science, Innovation and Technology (DSIT)

Terms and requirements

Contract type
Goods contract
Procedure
Selective procedure
Initial term
12 months
Contract dates
1 July 2026 to 30 June 2027
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Goods
CPV codes
48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto UserTesting
  3. Contract starts
  4. Contract ends
The buyer

Department for Science, Innovation and Technology (DSIT)

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Contact details
Name
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Email
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Address
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The supplier

UserTesting

Contracts won, 24 months
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Value won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/3844627/wp2328-usertesting-tool
Buyer reference
tender_535599/1590125
Open contracting ID
ocds-b5fd17-42f69aa5-5c00-41e6-87eb-754f5e391840
Last checked
4 November 2026

Department for Science, Innovation and Technology (DSIT). WP2328 UserTesting Tool. Contract award, 20 July 2026. BidSkim, https://bidskim.com/tender/3844627/wp2328-usertesting-tool (accessed 4 November 2026).