Contract awardedFramework call-offUsability testing tools

Contract Award Notice

Access to a cloud-based user research tool enabling high-volume recruitment and testing with diverse user groups including learners, employers, and education sector professionals. The platform supports agile digital delivery by providing rapid insights to inform policy implementation and user-centred design principles across the department's digital services.

Awarded value
£370k
As published
Published
27 April 2026
Awarded
27 March 2026
UserTesting
Contract length
36 months
Ends 28 March 2029

What the contract covers

Framework call-off service

Provision of a digital user research platform to facilitate rapid customer feedback and user-centred design for agile digital delivery teams.

  • Provide access to a user research tool capable of reaching a high volume of customers quickly, including learners, employers and people working in the education sector.

Terms and requirements

Contract type
Framework call-off service
Procedure
Selective procedure
Initial term
36 months
Contract dates
29 March 2026 to 28 March 2029
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
73110000

Services in this contract

  • User research platformsMain service£100k typicalAccess to a remote user research tool reaching learners, employers and education staff

Lifecycle

  1. Published
  2. Contract awardedto UserTesting
  3. Contract starts
  4. Contract ends
The buyer

Department for Education

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The supplier

UserTesting

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Cite this contract

Link
https://bidskim.com/tender/1935399/contract-award-notice
Buyer reference
tender_524714/1571782
Open contracting ID
ocds-b5fd17-111d6580-8ac9-4dd4-869c-8ac017d897e3
Last checked
4 November 2026

Department for Education. Contract Award Notice. Contract award, 27 April 2026. BidSkim, https://bidskim.com/tender/1935399/contract-award-notice (accessed 4 November 2026).