Complex User Research participants

Home Office
London
Direct award
1 July 2026 to 30 June 2027

Sourcing and recruitment of complex user research participants to support Home Office digital product testing. The service involves identifying and engaging specific user cohorts for research activities to ensure representative feedback for digital service development.

Open the official notice

Awarded value: £100k; As published
Published: 25 June 2026
Awarded: 25 June 2026; People Street
Contract length: 12 months; Ends 30 June 2027

What the contract covers

Service contract

Provision of specialist user research participant recruitment services to support digital product testing and user experience research programmes.

Source complex user research participants to support Home Office Digital testing products

Terms and requirements

Contract type: Service contract
Procedure: Direct award
Initial term: 12 months
Extensions: 6 months
Longest it can run: 18 months
Contract dates: 1 July 2026 to 30 June 2027
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
CPV codes: 79315000

Services in this contract

User research platformsMain service£100k typicalSourcing and recruiting participants for Home Office user research

Lifecycle

Published
25 June 2026
Contract awardedto People Street
25 June 2026
Contract starts
1 July 2026
Contract ends
30 June 2027

The buyer

Home Office

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Contracts, 24 months: Locked
Recorded value: Locked
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The supplier

People Street

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/3632033/complex-user-research-participants
Buyer reference: project_20768
Open contracting ID: ocds-h6vhtk-06bd03
Last checked: 4 November 2026

Home Office. Complex User Research participants. Contract award, 25 June 2026. BidSkim, https://bidskim.com/tender/3632033/complex-user-research-participants (accessed 4 November 2026).