User Research Platform

Met Office
South West
Selective procedure
1 August 2025 to 31 July 2027

Subscription to a user testing research platform for conducting remote user research, usability testing, and gathering digital product feedback. The contract provides access to the software platform for a two-year period to support user experience research activities.

Open the official notice

Awarded value: £458k; As published
Published: 1 August 2025
Awarded: 17 July 2025; UserTesting
Contract length: 24 months; Ends 31 July 2027

What the contract covers

Services contract

Provision of a cloud-based user research and testing platform to facilitate remote usability testing and digital product feedback.

Terms and requirements

Contract type: Services contract
Procedure: Selective procedure
Initial term: 24 months
Contract dates: 1 August 2025 to 31 July 2027
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 72000000

Services in this contract

User research platformsMain service£100k typicalUser testing research platform contract

Lifecycle

Published
1 August 2025
Contract awardedto UserTesting
17 July 2025
Contract starts
1 August 2025
Contract ends
31 July 2027

The buyer

Met Office

Type: Locked
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Recorded value: Locked
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Address: Locked

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The supplier

UserTesting

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/36860/user-research-platform
Buyer reference: DN778243
Open contracting ID: ocds-b5fd17-1d924ffe-04e1-4270-abae-f7ab0e5d7701
Last checked: 4 November 2026

Met Office. User Research Platform. Contract award, 1 August 2025. BidSkim, https://bidskim.com/tender/36860/user-research-platform (accessed 4 November 2026).