Employee Relations Tracker Software

NHS South, Central and West Commissioning Support Unit
South East
Direct award
25 April 2025 to 24 April 2026

Procurement of the Assure HR Case management solution, a bespoke cloud-based system designed to integrate with existing HR tools. The system must provide automated workflows for case tracking, real-time reporting, role-based access control, and automated notifications to ensure compliance with internal policies and GDPR requirements.

Open the official notice

Awarded value: £26k; As published
Published: 30 April 2025
Awarded: 25 April 2025; Softcat
Contract length: 12 months; Ends 24 April 2026

What the contract covers

Software license and system delivery

Provision of cloud-based employee relations case management software to streamline grievance, disciplinary, and performance tracking for HR departments.

Procurement of an employee case management solution, Assure HR Case, a bespoke, cloud based system built around our policies and processes to log, track, and manage employee relations cases

Terms and requirements

Contract type: Software license and system delivery
Procedure: Direct award
Initial term: 12 months
Contract dates: 25 April 2025 to 24 April 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 48000000

Services in this contract

Employee relations case managementMain service£91k typicalEmployee relations case tracker software (Assure HR Case)

Lifecycle

Published
30 April 2025
Contract awardedto Softcat
25 April 2025
Contract starts
25 April 2025
Contract ends
24 April 2026

The buyer

NHS South, Central and West Commissioning Support Unit

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
HR case management software contracts, 24 months: Locked

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Contact details

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Email: Locked
Phone: Locked
Address: Locked

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The supplier

Softcat

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Similar HR case management software contracts and prices

4 HR case management software contracts were awarded in the South East in the last 24 months. See who won them and what they went for, next to this one.

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Cite this contract

Link: https://bidskim.com/tender/105384/employee-relations-tracker-software
Buyer reference: 1875
Open contracting ID: ocds-b5fd17-54b6da34-63c7-409b-a46f-8ac75f3715d8
Last checked: 5 November 2026

NHS South, Central and West Commissioning Support Unit. Employee Relations Tracker Software. Contract award, 30 April 2025. BidSkim, https://bidskim.com/tender/105384/employee-relations-tracker-software (accessed 5 November 2026).