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Contract awardedNHS complaints advocacy

Provision of Healthwatch Barnsley

The service acts as an independent consumer champion, gathering feedback from local residents to influence health and social care policy. The provider must maintain high visibility, offer signposting to care services, and represent the community on strategic boards including the Health and Wellbeing Board and Integrated Care System. The role requires active engagement with both the public and professional health sectors to ensure the service is embedded within the local care landscape.

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Awarded value
£619k
As published
Published
9 January 2025
Awarded
9 January 2025
Barnsley Community and Voluntary Service
Contract length
48 months
Ends 31 March 2029

What the contract covers

Service contract

Provision of independent health and social care consumer advocacy, community engagement, and signposting services for local residents and strategic stakeholders.

  • Provide Healthwatch Barnsley as an independent consumer champion for health and social care.
  • Act as the voice of the community and influence services in direct response to feedback from local people.
  • Provide a signposting service to local people regarding their health and social care choices.
  • Represent the local community and offer direct representation on specified strategic health and social care groups.

Terms and requirements

Contract type
Service contract
Procedure
Open procedure
Initial term
48 months
Contract dates
1 April 2025 to 31 March 2029
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
85000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Barnsley Community and Voluntary Service
  3. Contract starts
  4. Contract ends
The buyer

Barnsley Metropolitan Borough Council

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Locked
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Name
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The supplier

Barnsley Community and Voluntary Service

Contracts won, 24 months
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Value won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/114713/provision-of-healthwatch-barnsley
Buyer reference
20250109144148-103835
Open contracting ID
ocds-b5fd17-5c195012-3e6c-47b2-83b7-0066f8364c14
Last checked
5 November 2026

Barnsley Metropolitan Borough Council. Provision of Healthwatch Barnsley. Contract award, 9 January 2025. BidSkim, https://bidskim.com/tender/114713/provision-of-healthwatch-barnsley (accessed 5 November 2026).