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NHS complaints advocacy tenders and contracts

UK public sector, covering 600+ buyer sites

231 NHS complaints advocacy tenders and contracts, 12 this year.

Updated 4 November 2026 · compiled by BidSkim Limited · How we count

  • Awarded a month£87k
  • Contracts a month0.9
  • Won by SMEs60%
  • Renewing in 6 months6
  • Live now1See them →
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NHS complaints advocacy contracts

215232London 340000

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22 contracts across the UK, of any size

Live now

1 NHS complaints advocacy opportunity is open now

  1. Pre-market14 Aug 2026
    Healthwatch Essex Core Service
    Essex County Council · East of England
    Est.£656k
  2. Awarded26 Mar 2026
    HealthWatch Harrow
    London Borough of Harrow · LondonWon by Enterprise Wellness Ltd
    £160k
  3. Awarded16 Feb 2026
    Healthwatch
    Bolton Council · North WestWon by Local Voice in the Community
    £188k
  4. Awarded12 Feb 2026
    Health Watch South Tyneside
    South Tyneside Council · North EastWon by Healthwatch South Tyneside
    £107k
  5. Awarded1 Jan 2026
    Local Healthwatch Services for East Berkshire
    Slough Borough Council · South EastWon by Help and Care
    £895k
  6. Awarded31 Dec 2025
    Healthwatch Isle of Wight
    Isle of Wight Council · South EastWon by Help and Care
    £100k
  7. Awarded17 Nov 2025
    Healthwatch Service in Darlington
    Darlington Borough Council · North EastWon by Healthwatch Darlington Limited
    £243k
  8. Awarded1 Oct 2025
    Healthwatch Wakefield
    Wakefield Council · Yorkshire and the HumberWon by Healthwatch Wakefield Ltd
    £295k
  9. Awarded25 Sep 2025
    Healthwatch and Independent Advocacy Services in North East Lincolnshire
    North East Lincolnshire Council · Yorkshire and the HumberWon by VoiceAbility and 2 more
    £420k
  10. Awarded20 Aug 2025
    Healthwatch Norfolk
    Norfolk County Council · East of EnglandWon by Healthwatch Norfolk
    £2.2m

Get new NHS complaints advocacy tenders every morning →

Healthwatch Birmingham won the most NHS complaints advocacy contracts by value

Each dot is one contract, coloured by who bought it.

,
CouncilsOther buyers
RankContractorContracts won, by buyerContractsValue wonBuyersShare
1jointHealthwatch Brighton and Hove CIC
South East · See every contract
2£1.7m2
1jointBarnsley Community and Voluntary Service
Yorkshire and the Humber · See every contract
2£1.2m1
1jointHelp and Care
South East · SME · See every contract
2£995k2
1jointLocal Voice in the Community
North West · See every contract
2£298k2
5jointHealthwatch Birmingham
West Midlands · See every contract
1£3.6m1
5jointHealthwatch Worcestershire
West Midlands · See every contract
1£3m1
5jointVoluntary Action Sheffield
Yorkshire and the Humber · See every contract
1£2.4m1
5jointHealthwatch Norfolk
East of England · SME · See every contract
1£2.2m1
5jointHealthwatch Suffolk CIC
East of England · See every contract
1£2m1
5jointHealthwatch Nottingham and Nottinghamshire
East Midlands · SME · See every contract
1£1.8m1

10 more NHS complaints advocacy contractors ranked. See the full ranking →

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Who buys

Councils award 95% of NHS complaints advocacy contracts

Contracts with a published value in the last 2 years, from the type of buyer to the size of the contract.

Councils20 contractsOther buyers1 contract£100k to £1m15 contracts · median £420k£1m or more6 contracts · median £2.3m
Embed this chart

1 buyer bought NHS complaints advocacy more than once in the last 2 years

Each dot is a buyer, by how many NHS complaints advocacy contracts it awarded in the last 2 years.

20 buyers1 contract1 buyer2 contracts0 buyers3 or 4 contracts0 buyers5 or more contracts

See who they are and when they usually buy →

Few and big, or many and small

Each dot is a buyer: how many NHS complaints advocacy contracts it awarded against what they were worth. The busiest and biggest are named.

CouncilsOther buyers
£100k£1m£10m12NHS complaints advocacy contracts awardedFEW AND BIGMANY AND SMALLBirmingham City CouncilWorcestershire County Co…Sheffield City CouncilBarnsley Metropolitan Bo…

Top buyers by contracts awarded

RankBuyerContractsValue
1Barnsley Metropolitan Borough Council
See every contract
2£1.2m
2Birmingham City Council
See every contract
1£3.6m
3Worcestershire County Council
See every contract
1£3m
4Sheffield City Council
See every contract
1£2.4m
5Norfolk County Council
See every contract
1£2.2m
6Suffolk County Council
See every contract
1£2m
7Nottingham City Council
See every contract
1£1.8m
8London Borough of Hillingdon
See every contract
1£993k
9Slough Borough Council
See every contract
1£895k
10BHCC Communities Equalities and Third Sector
See every contract
1£834k

80 NHS complaints advocacy contracts awarded since 2021

  1. 102021
  2. 162022
  3. 172023
  4. 202024
  5. 132025
  6. 42026 so far
Prices

Half of NHS complaints advocacy contracts are worth less than £619k

CouncilsOther buyers
£10k£100k£1m£10mMedian £619k
Embed this chart

The 10 biggest NHS complaints advocacy contracts

  1. Birmingham City CouncilHealthwatch Birmingham · 22 Apr 2025£3.6m
  2. Worcestershire County CouncilHealthwatch Worcestershire · 18 Dec 2024£3m
  3. Sheffield City CouncilVoluntary Action Sheffield · 18 Dec 2024£2.4m
  4. Norfolk County CouncilHealthwatch Norfolk · 20 Aug 2025£2.2m
  5. Suffolk County CouncilHealthwatch Suffolk CIC · 16 Apr 2025£2m
  6. Nottingham City CouncilHealthwatch Nottingham and Nottinghamshire · 2 Dec 2024£1.8m
  7. London Borough of HillingdonYour Voice in Health and Social Care · 9 Jul 2025£993k
  8. Slough Borough CouncilHelp and Care · 1 Jan 2026£895k
  9. BHCC Communities Equalities and Third SectorHealthwatch Brighton and Hove CIC · 20 Dec 2024£834k
  10. Brighton & Hove City CouncilHealthwatch Brighton and Hove CIC · 20 Dec 2024£834k
Renewing contracts

10 NHS complaints advocacy contracts come up for renewal in the next 12 months

6 in the next 6 months. The 3 ending soonest are shown in full.

Ends Mar 2027

Healthwatch Westmorland and Furness

Westmorland and Furness Council · North West · 34-month contract
Held by People First Independent Advocacy
£465k
NHS complaints advocacy contract for a councilNorth East£100k to £1mEnds Mar 2027
NHS complaints advocacy contract for a councilNorth East£100k to £1mEnds Mar 2027
NHS complaints advocacy contract for a councilNorth West£1m or moreEnds Apr 2027
NHS complaints advocacy contract for a councilNorth West£100k to £1mEnds May 2027
NHS complaints advocacy contract for a councilEast MidlandsValue not statedEnds Jul 2027
NHS complaints advocacy contract for a councilNorth West£100k to £1mEnds Sep 2027
See all 10 renewing NHS complaints advocacy contracts with Predict
Where and when

Yorkshire and the Humber awards the most NHS complaints advocacy contracts. December and January are the busiest months.

Contracts by region and by month awarded. Click a region to filter the page.

215232London 340000
FewerMore contracts
N5D3JFMAMJJASON1D1JFMAMJJASON
Embed this chart
The regions as a table
RegionOpen nowContractsValueTypical contractWon the mostBought the mostRenewing in 12 months
Yorkshire and the Humber05£4.3m£600kBarnsley Community and Voluntary Service (2)Barnsley Metropolitan Borough Council (2)0
South East04£2.7m£834kHealthwatch Brighton and Hove CIC and Help and Care (2 each)–2
West Midlands03£7.1m£3m––1
London03£1.3m£160k––0
North East02£350k–––2
East Midlands02£1.8m–––1
East of England12£4.2m–––0
North West01£188k–––4
South West00Not published–––0
Wales00Not published–––0
Scotland00Not published–––0
Northern Ireland00Not published–––0
Often bought with NHS complaints advocacy
Local healthwatchIndependent advocacyIndependent visitor serviceSocial prescribingFreedom to speak upCommunity championsFriends and family test
Related services
PIP assessments
Key findings
  • £87k a month

    of NHS complaints advocacy contracts awarded.

    Typical contract £174k x 0.5 contracts a month, last 12 months.
  • 6

    NHS complaints advocacy contracts come up for renewal in the next 6 months.

    Recurring contracts with a named supplier and a published end date before 5 May 2027.
  • 60%

    of NHS complaints advocacy contracts are won by SMEs.

    As recorded by the buyer, on 10 award notices.

How many NHS complaints advocacy tenders and contracts are there?

Last 12 monthsSince November 2021
Notices published12231
Contracts awarded675

19 NHS complaints advocacy contracts and frameworks end in the next 12 months, 17 of them recurring services. In the last two years, 21 buyers awarded NHS complaints advocacy contracts to 20 suppliers.

Source: Find a Tender, Contracts Finder, Public Contracts Scotland, Sell2Wales and eTendersNI, to 4 November 2026. By Seamus White. How we count

Questions

How many NHS complaints advocacy contracts does the UK public sector award?

22 in the 2 years to 4 November 2026, from 21 public buyers.

How long are NHS complaints advocacy tenders open for?

The median NHS complaints advocacy tender is open for 34 days from publication to deadline.

How much is a typical public sector NHS complaints advocacy contract worth?

The median is £619k, and 29% are worth less than £250k.

Which buyers award the most NHS complaints advocacy contracts?

Councils award 95% of them.

Which part of the UK awards the most NHS complaints advocacy contracts?

Yorkshire and the Humber: 5 of 22 in the 2 years to 4 November 2026, then the South East (4) and the West Midlands (3).

How many NHS complaints advocacy contracts come up for renewal in the next 12 months?

10 contracts end and are likely to be re-let, the first on 31 March 2027. Another 2 ending are one-off work.

What is included

The statutory local Healthwatch a council must commission: an independent body that gathers people's views of local health and social care services, reports them to commissioners and providers, and gives information and signposting.

  • Local Healthwatch contracts
  • Patient and public voice for health and social care
  • Information and signposting about local services
  • Enter and view visits
  • Independent NHS complaints advocacy bought with Healthwatch

What is not included

  • Statutory advocacy such as IMCA, IMHA and Care Act advocacy (another industry: social-care)
  • Social prescribing and community navigation (another industry: social-care)