Contract awardedNHS complaints advocacy

CWC20104 - Healthwatch Wolverhampton

Delivery of statutory Healthwatch functions, acting as an independent champion for health and social care users. The service involves gathering public feedback, representing local views to service providers, and ensuring identified concerns are resolved to prevent recurrence. The contract is restricted to social enterprises operating for the benefit of the community in England.

Awarded value
£845k
As published
Published
30 November 2021
Awarded
4 March 2022
Evolving Communities CIC
Contract length
36 months
Ends 31 March 2025

What the contract covers

Services contract

Provision of independent health and social care advocacy services to ensure local voices influence service improvement and delivery.

  • Operate an independent Healthwatch organisation for Wolverhampton as a statutory independent champion for people who use health and social care services
  • Ensure local voices are heard and people's views and experiences are used to improve existing services and help shape future services
  • Inform relevant people when concerns and problems in services are identified, and ensure action is taken to resolve them and prevent recurrence

Terms and requirements

Contract type
Services contract
Procedure
Open procedure
Initial term
36 months
Extensions
24 months
Longest it can run
60 months
Contract dates
1 April 2022 to 31 March 2025
Certifications asked for
None stated
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
85000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Evolving Communities CIC
  3. Contract starts
  4. Contract ends
The buyer

Wolverhampton City Council

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Locked
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Name
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The supplier

Evolving Communities CIC

Contracts won, 24 months
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Cite this contract

Link
https://bidskim.com/tender/295565/cwc20104-healthwatch-wolverhampton
Buyer reference
WOLVCITY001-DN575941-53597253
Open contracting ID
ocds-b5fd17-ed79080e-0b1f-4031-98eb-65a8c8a3e700
Last checked
5 November 2026

Wolverhampton City Council. CWC20104 - Healthwatch Wolverhampton. Contract award, 30 November 2021. BidSkim, https://bidskim.com/tender/295565/cwc20104-healthwatch-wolverhampton (accessed 5 November 2026).