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Contract awardedNHS complaints advocacy

Healthwatch Sheffield

Delivery of statutory Healthwatch functions in Sheffield, ensuring independent public engagement, empowering marginalized groups, and holding health and care services to account. The provider must design and operate an independent social enterprise structure meeting specific legal duties under Healthwatch legislation and the Freedom of Information Act.

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Awarded value
£2.4m
As published
Published
21 May 2024
Awarded
18 December 2024
Voluntary Action Sheffield
Contract length
84 months
Ends 30 September 2031

What the contract covers

Contracted Healthwatch service

Provision of local Healthwatch statutory advocacy, engagement, and scrutiny services for health and social care users.

  • Delivery of Healthwatch statutory activity in Sheffield
  • Amplifying the voice and experiences of pressing and difficult issues in health and social care
  • Speaking up on behalf of unpopular causes and groups who are marginalised or face disadvantage or discrimination
  • Designing and delivering activities that best meet the needs of the people served

Terms and requirements

Contract type
Contracted Healthwatch service
Procedure
Open procedure
Initial term
84 months
Extensions
24 months + 12 months
Longest it can run
120 months
Contract dates
1 October 2024 to 30 September 2031
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
85000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Voluntary Action Sheffield
  3. Contract starts
  4. Contract ends
The buyer

Sheffield City Council

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The supplier

Voluntary Action Sheffield

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Cite this contract

Link
https://bidskim.com/tender/231678/healthwatch-sheffield
Buyer reference
20250107160929-104130
Open contracting ID
ocds-b5fd17-ba161f27-cca0-40f4-993f-297d558e39ea
Last checked
5 November 2026

Sheffield City Council. Healthwatch Sheffield. Contract award, 21 May 2024. BidSkim, https://bidskim.com/tender/231678/healthwatch-sheffield (accessed 5 November 2026).