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Contract awardedNHS complaints advocacy

Health Watch South Tyneside

Delivery of statutory Healthwatch services including gathering public feedback on health and social care, providing information and advice to service users, and representing local voices on the Health and Wellbeing Board. The service involves managing volunteers, supporting individuals with NHS complaints, and collaborating with national Healthwatch networks to influence service design and delivery.

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Awarded value
£107k
As published
Published
27 February 2026
Awarded
12 February 2026
Healthwatch South Tyneside
Contract length
12 months
Ends 31 March 2027

What the contract covers

Provision of Healthwatch service

Provision of independent health and social care advocacy, community engagement, and patient feedback services for local residents and service users.

  • Information, advice and support about local health and social care services
  • Gathering local people’s views and experiences on service delivery and provision
  • Influencing local services based on gathered evidence and through a position on the borough Health and Wellbeing Board
  • Working with other Healthwatch organisations to build a national picture of people’s views on health and social care services
  • Support and guidance for people wishing to make a complaint about NHS care

Terms and requirements

Contract type
Provision of Healthwatch service
Procedure
Direct award
Initial term
12 months
Contract dates
1 April 2026 to 31 March 2027
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
85300000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Healthwatch South Tyneside
  3. Contract starts
  4. Contract ends
The buyer

South Tyneside Council

Type
Locked
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Recorded value
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Typical contract
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NHS complaints advocacy contracts, 24 months
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The supplier

Healthwatch South Tyneside

Contracts won, 24 months
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Value won, 24 months
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Buyers, 24 months
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Companies House number
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Cite this contract

Link
https://bidskim.com/tender/351662/health-watch-south-tyneside
Buyer reference
S7083
Open contracting ID
ocds-h6vhtk-065e86
Last checked
5 November 2026

South Tyneside Council. Health Watch South Tyneside. Contract award, 27 February 2026. BidSkim, https://bidskim.com/tender/351662/health-watch-south-tyneside (accessed 5 November 2026).