Healthwatch Wakefield

Wakefield Council
Yorkshire and the Humber
1 October 2025 to 30 September 2028

Delivery of a statutory Healthwatch service, including an independent health complaints advocacy function. The provider must facilitate public involvement in health and social care commissioning, specifically targeting under-represented groups and those facing health inequalities. The service acts as a central point for navigating NHS complaints processes, providing impartial support to clarify concerns and pursue resolutions, while adhering to national standards set by Healthwatch England.

Open the official notice

Awarded value: £295k; As published
Published: 17 January 2025
Awarded: 1 October 2025; Healthwatch Wakefield Ltd
Contract length: 36 months; Ends 30 September 2028

What the contract covers

Single contract / single lot with lead provider

Provision of statutory health and social care advocacy, public engagement, and independent complaints support services for local residents.

Influence and shape the improvement of Health and Social Care services in Wakefield district or accessed by Wakefield district residents.
Empower local people to influence services and promote greater patient and public involvement.
Provide a free, independent, and impartial Wakefield Independent Health Complaints Advocacy Service for people using local NHS services.

Lot	Estimated value	SMEs
Lot 1	Not stated	Not stated
NHS Complaints Advocacy Service	Not stated	Not stated

Terms and requirements

Contract type: Single contract / single lot with lead provider
Initial term: 36 months
Extensions: 84 months
Longest it can run: 120 months
Contract dates: 1 October 2025 to 30 September 2028
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85000000

Services in this contract

Local Healthwatch servicesMain service£619k typicalLocal Healthwatch with NHS complaints advocacy

Lifecycle

Published
17 January 2025
Contract awardedto Healthwatch Wakefield Ltd
1 October 2025
Contract starts
1 October 2025
Contract ends
30 September 2028

The buyer

Wakefield Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
NHS complaints advocacy contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

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The supplier

Healthwatch Wakefield Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/904039/healthwatch-wakefield
Buyer reference: 95816
Last checked: 5 November 2026

Wakefield Council. Healthwatch Wakefield. Contract award, 17 January 2025. BidSkim, https://bidskim.com/tender/904039/healthwatch-wakefield (accessed 5 November 2026).