Healthwatch Birmingham and Solihull

Birmingham City Council
West Midlands
Open procedure
1 July 2025 to 30 June 2030

The contract involves representing public views on health and social care, lobbying local authorities and the NHS for service improvements, and conducting premises inspections. The service operates across the Birmingham and Solihull Integrated Care System area, focusing on community engagement, collecting experience feedback, and providing advice to support citizens in remaining in their own homes and communities.

Open the official notice

Awarded value: £3.6m; As published
Published: 20 February 2025
Awarded: 22 April 2025; Healthwatch Birmingham
Contract length: 60 months; Ends 30 June 2030

What the contract covers

Service contract

Provision of independent health and social care advocacy, public engagement, and feedback collection services for local authority and NHS systems.

Represent the views of the public on issues relating to health and social care services.
Advocate and lobby the NHS and Local Authority on service improvements, with capacity to inspect premises.
Engage with local communities and collect experience feedback about local services and locality priorities.
Provide advice and guidance on health service provision.

Terms and requirements

Contract type: Service contract
Procedure: Open procedure
Initial term: 60 months
Extensions: 24 months
Longest it can run: 84 months
Contract dates: 1 July 2025 to 30 June 2030
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Yes
Suitable for charities and social enterprises: Yes
Category: Services
CPV codes: 85000000, 85310000, 85300000, 85100000

Services in this contract

Local Healthwatch servicesMain service£619k typicalHealthwatch Birmingham and Solihull contract

Lifecycle

Published
20 February 2025
Contract awardedto Healthwatch Birmingham
22 April 2025
Contract starts
1 July 2025
Contract ends
30 June 2030

The buyer

Birmingham City Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
NHS complaints advocacy contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

See everything Birmingham City Council buys

The supplier

Healthwatch Birmingham

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

See everything Healthwatch Birmingham has won

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Cite this contract

Link: https://bidskim.com/tender/220750/p1011-healthwatch-birmingham-and-solihull-award
Buyer reference: IT-100-4406-P1011 - AWARD
Open contracting ID: ocds-b5fd17-b16c6340-7cc3-403b-8d21-8062d395a8e8
Last checked: 5 November 2026

Birmingham City Council. Healthwatch Birmingham and Solihull. Contract award, 20 February 2025. BidSkim, https://bidskim.com/tender/220750/p1011-healthwatch-birmingham-and-solihull-award (accessed 5 November 2026).