Tender closedNHS complaints advocacy

Healthwatch Essex Core Service

Delivery of statutory Healthwatch responsibilities under the Health and Social Care Act 2012, including promoting local people's involvement in health and social care commissioning, gathering patient experiences, providing independent advice, making recommendations to Healthwatch England and the CQC, and increasing engagement with diverse and under-represented communities.

Estimated value
£656k
Buyer estimate
Published
14 August 2026
Deadline
4 September 2026
Closed
Contract length
24 months
Ends 31 March 2029

What the contract covers

Grant funding arrangement / service contract

Provision of local Healthwatch advocacy, community engagement, and social care consumer champion services for residents.

  • Promoting and supporting the involvement of local people in the commissioning, provision and scrutiny of local care services.
  • Enabling local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved.
  • Obtaining the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.
  • Making reports and recommendations about how local care services could or ought to be improved.
  • Providing advice and information about access to local care services so choices can be made about local care services.
  • Formulating views on the standard of provision and whether and how the local care services could and ought to be improved, and to share these views with Healthwatch England.
  • Making recommendations to Healthwatch England to advise the Care Quality Commission (CQC) to conduct special reviews or investigations.
  • Providing Healthwatch England with intelligence and insight to enable it to perform effectively.

Terms and requirements

Contract type
Grant funding arrangement / service contract
Contract dates
1 April 2027 to 31 March 2029
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Yes
Suitable for charities and social enterprises
Yes
Category
Services
CPV codes
85000000

Services in this tender

Lifecycle

  1. Published
  2. Deadline for bidsClosed
  3. Contract awardedUsually published within a few months
  4. Contract starts
The buyer

Essex County Council

Type
Locked
Contracts, 24 months
Locked
Recorded value
Locked
Typical contract
Locked
Buys mostLocked
Contact details
Name
Locked
Email
Locked
Address
Locked
See everything Essex County Council buys

Similar NHS complaints advocacy contracts and prices

22 NHS complaints advocacy contracts were awarded in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this tender

Link
https://bidskim.com/tender/3854498/healthwatch-essex-core-service
Buyer reference
A027PA
Open contracting ID
ocds-h6vhtk-06e42a
Last checked
5 November 2026

Essex County Council. Healthwatch Essex Core Service. Tender, 14 August 2026. BidSkim, https://bidskim.com/tender/3854498/healthwatch-essex-core-service (accessed 5 November 2026).