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Contract awardedNHS complaints advocacy

Healthwatch

Delivery of statutory Healthwatch services, including gathering public feedback on local health and care services, conducting research studies, and influencing service improvements. The provider must operate as a voluntary and community sector organisation to facilitate information sharing and enact changes within the local health economy.

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Awarded value
£188k
As published
Published
16 February 2026
Awarded
16 February 2026
Local Voice in the Community
Contract length
12 months
Ends 31 March 2027

What the contract covers

Service contract

Provision of independent health and social care consumer advocacy, research, and engagement services for local community health service monitoring.

  • Help people find the information they need about health and care services in their area
  • Carry out studies to understand what works well and what could be improved about local services
  • Share the results of these studies with those who commission and provide health and care
  • Enact changes

Terms and requirements

Contract type
Service contract
Procedure
Direct award
Initial term
12 months
Extensions
6 months
Longest it can run
18 months
Contract dates
1 April 2026 to 31 March 2027
Certifications asked for
None stated
Lots
1
Suitable for SMEs
Not stated
CPV codes
85000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Local Voice in the Community
  3. Contract starts
  4. Contract ends
The buyer

Bolton Council

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The supplier

Local Voice in the Community

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Cite this contract

Link
https://bidskim.com/tender/349554/healthwatch
Buyer reference
TC271
Open contracting ID
ocds-h6vhtk-06552e
Last checked
5 November 2026

Bolton Council. Healthwatch. Contract award, 16 February 2026. BidSkim, https://bidskim.com/tender/349554/healthwatch (accessed 5 November 2026).