Provision of a Direct Payments payroll and managed accounts support service

Bridgend County Borough Council
Wales
Open procedure
15 September 2025 to 15 September 2028

The service provides payroll and financial administration support for direct payment recipients, ensuring compliance with employment obligations and financial management of care funding. The provider must work alongside the council's internal team to deliver person-centred, outcome-focused support for managed accounts, handling ongoing payroll functions and associated administrative tasks for service users.

Open the official notice

Awarded value: £582k; As published
Published: 2 May 2025
Awarded: 16 July 2025; Paypacket Ltd
Contract length: 36 months; Ends 15 September 2028

What the contract covers

Services contract

Provision of specialist payroll and managed accounts administration services to support individuals receiving direct payments for social care funding.

Payroll and managed accounts service to support and enable Direct Payment recipients in carrying out payroll and associated administration functions for managed accounts, in relation to their Direct Payments funding
Work alongside the Council's Direct Payments Team within the principles of strength based, person centred and outcome focused support

Terms and requirements

Contract type: Services contract
Procedure: Open procedure
Contract dates: 15 September 2025 to 15 September 2028
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 85300000

Services in this contract

Direct payment support, brokerage and support planningMain service£474k typicalDirect payments payroll and managed accounts support

Lifecycle

Published
2 May 2025
Contract awardedto Paypacket Ltd
16 July 2025
Contract starts
15 September 2025
Contract ends
15 September 2028

The buyer

Bridgend County Borough Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Direct payments payroll contracts, 24 months: Locked

Buys most

See everything Bridgend County Borough Council buys

The supplier

Paypacket Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked

Main buyers

See everything Paypacket Ltd has won

Similar direct payments payroll contracts and prices

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Cite this contract

Link: https://bidskim.com/tender/1156651/provision-of-a-direct-payments-payroll-and-managed-accounts-support-service
Buyer reference: B720/25
Open contracting ID: ocds-kuma6s-150527
Last checked: 5 November 2026

Bridgend County Borough Council. Provision of a Direct Payments payroll and managed accounts support service. Contract award, 2 May 2025. BidSkim, https://bidskim.com/tender/1156651/provision-of-a-direct-payments-payroll-and-managed-accounts-support-service (accessed 5 November 2026).