Care at Home Management System

North Ayrshire Council
Scotland
Open procedure
1 May 2026 to 11 November 2029

Implementation of a cloud-based Care at Home Management System to support both in-house teams and framework providers. The system must provide dynamic scheduling, eForm capabilities, time and attendance tracking, valuation and invoicing, and Lone Worker Protection. It is required to generate operational and statutory performance reports for contract and financial management.

Open the official notice

Awarded value: £1.6m; As published
Published: 16 April 2026
Awarded: 31 March 2026; Totalmobile
Contract length: 42 months; Ends 11 November 2029

What the contract covers

Direct Award against framework

Provision of a cloud-based care management software system for scheduling, monitoring, and evidencing community care delivery for adult social services.

Cloud-based Care at Home Management System to plan, schedule, monitor and evidence delivery of community care for older people and adult services

Terms and requirements

Contract type: Direct Award against framework
Procedure: Open procedure
Initial term: 42 months
Extensions: 12 months
Longest it can run: 54 months
Contract dates: 1 May 2026 to 11 November 2029
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72268000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalCloud care at home scheduling, monitoring and invoicing system

Lifecycle

Published
16 April 2026
Contract awardedto Totalmobile
31 March 2026
Contract starts
1 May 2026
Contract ends
11 November 2029

The buyer

North Ayrshire Council

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The supplier

Totalmobile

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Value won, 24 months: Locked
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Cite this contract

Link: https://bidskim.com/tender/1192988/care-at-home-management-system
Buyer reference: org-80
Open contracting ID: ocds-r6ebe6-0000829334
Last checked: 5 November 2026

North Ayrshire Council. Care at Home Management System. Contract award, 16 April 2026. BidSkim, https://bidskim.com/tender/1192988/care-at-home-management-system (accessed 5 November 2026).