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Contract awardedFramework call-offFriends and family test

Patient and Carer Experience, Friends and Family Test

Supply of a digital platform to manage patient and carer experience feedback, specifically the Friends and Family Test. The service involves software licensing and information systems to capture, process, and report on patient feedback data within an NHS foundation trust environment.

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Awarded value
£133k
As published
Published
15 April 2025
Awarded
17 March 2025
Iwgc Limited
Contract length
36 months
Ends 31 March 2028

What the contract covers

Services contract

Provision of patient experience software and Friends and Family Test feedback systems for NHS healthcare service providers.

Terms and requirements

Contract type
Services contract
Procedure
Selective procedure
Initial term
36 months
Contract dates
1 April 2025 to 31 March 2028
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
48000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Iwgc Limited
  3. Contract starts
  4. Contract ends
The buyer

Tees, Esk and Wear Valleys NHS Foundation Trust

Type
Locked
Contracts, 24 months
Locked
Recorded value
Locked
Typical contract
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Friends and family test contracts, 24 months
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Buys mostLocked
Contact details
Name
Locked
Email
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Address
Locked
See everything Tees, Esk and Wear Valleys NHS Foundation Trust buys
The supplier

Iwgc Limited

Contracts won, 24 months
Locked
Value won, 24 months
Locked
Buyers, 24 months
Locked
Size
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Companies House number
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Main buyersLocked
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Cite this contract

Link
https://bidskim.com/tender/125557/patient-and-carer-experience-friends-and-family-test
Buyer reference
TEWV25-03
Open contracting ID
ocds-b5fd17-64caf988-4864-4a4b-96bd-0fe83ab709a7
Last checked
5 November 2026

Tees, Esk and Wear Valleys NHS Foundation Trust. Patient and Carer Experience, Friends and Family Test. Contract award, 15 April 2025. BidSkim, https://bidskim.com/tender/125557/patient-and-carer-experience-friends-and-family-test (accessed 5 November 2026).