Contract awardedHR case management software

Employee Relations Case Management System

The contract involves the procurement and implementation of a dedicated software solution for managing employee relations cases. The system is designed to streamline HR processes, track case progress, and ensure secure documentation of sensitive personnel matters within a local authority environment.

Awarded value
£91k
As published
Published
21 April 2026
Awarded
10 December 2025
Softcat
Contract length
36 months
Ends 26 January 2029

What the contract covers

Services contract

Provision and implementation of a specialist HR employee relations case management software system to support human resources operational workflows.

Terms and requirements

Contract type
Services contract
Procedure
Direct award
Initial term
36 months
Contract dates
27 January 2026 to 26 January 2029
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
72000000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto Softcat
  3. Contract starts
  4. Contract ends
The buyer

London Borough of Hackney

Type
Locked
Contracts, 24 months
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Recorded value
Locked
Typical contract
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HR case management software contracts, 24 months
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Buys mostLocked
Contact details
Email
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Phone
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Website
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Address
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See everything London Borough of Hackney buys
The supplier

Softcat

Contracts won, 24 months
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Value won, 24 months
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Buyers, 24 months
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Size
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Companies House number
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Similar HR case management software contracts and prices

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Cite this contract

Link
https://bidskim.com/tender/1310050/employee-relations-case-management-system
Buyer reference
HACK001-DN794855-15340908
Open contracting ID
ocds-b5fd17-f7764005-3df7-4863-89c9-d6a74d40dd96
Last checked
5 November 2026

London Borough of Hackney. Employee Relations Case Management System. Contract award, 21 April 2026. BidSkim, https://bidskim.com/tender/1310050/employee-relations-case-management-system (accessed 5 November 2026).