Employee Relations Case Management System

East Sussex Healthcare NHS Trust
South East
Invited to quote
9 December 2024 to 8 April 2028

Implementation and licensing of an employee relations case management system for HR teams. The solution must provide robust logging, monitoring, and reporting capabilities for all employee relations cases to ensure compliance and auditability. The system is intended for use by HR business partners, advisors, and assistants to manage case activity and improve organizational readiness for potential tribunal claims.

Open the official notice

Awarded value: £56k; As published
Published: 11 December 2024
Awarded: 11 December 2024; Softcat
Contract length: 40 months; Ends 8 April 2028

What the contract covers

System provision

Provision of a secure, auditable employee relations case management software solution to support HR operational workflows and tribunal claim readiness.

Provide an employee relations case management system allowing compliant and auditable recording of all employee relations cases across the Trust
Support robust and efficient management of employee relations cases, including reporting capabilities
Enable Operational HR members to log, monitor and record activity against employee relations cases

Terms and requirements

Contract type: System provision
Procedure: Invited to quote
Initial term: 40 months
Contract dates: 9 December 2024 to 8 April 2028
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 48450000

Services in this contract

Employee relations case managementMain service£91k typicalEmployee relations case management system

Lifecycle

Published
11 December 2024
Contract awardedto Softcat
11 December 2024
Contract starts
9 December 2024
Contract ends
8 April 2028

The buyer

East Sussex Healthcare NHS Trust

Type: Locked
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Recorded value: Locked
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HR case management software contracts, 24 months: Locked

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The supplier

Softcat

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Cite this contract

Link: https://bidskim.com/tender/152716/employee-relations-case-management-system
Buyer reference: CF-2748800D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-7a9f96cc-52ab-43e6-ac04-6d5676e65a25
Last checked: 5 November 2026

East Sussex Healthcare NHS Trust. Employee Relations Case Management System. Contract award, 11 December 2024. BidSkim, https://bidskim.com/tender/152716/employee-relations-case-management-system (accessed 5 November 2026).