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Contract awardedFramework call-offOnline triage software

Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB

Provision of a manual triage with partial automation online consultation and video consultation tool. The solution must meet digital pathways capabilities required to support Modernising General Practice (MGP) initiatives.

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Awarded value
£91k
As published
Published
13 August 2025
Awarded
3 March 2025
eConsult Health Ltd
Contract length
12 months
Ends 31 March 2026

What the contract covers

Cloud software tool provision

Provision of online consultation and video triage software solutions to support digital pathways within general practice clinical settings.

  • Provide a manual triage with partial automation online consultation and video consultation tool
  • Provide a solution meeting the digital pathways capabilities that support Modernising General Practice

Terms and requirements

Contract type
Cloud software tool provision
Procedure
Selective procedure
Initial term
12 months
Extensions
12 months
Longest it can run
24 months
Contract dates
1 April 2025 to 31 March 2026
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
48180000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto eConsult Health Ltd
  3. Contract starts
  4. Contract ends
The buyer

NHS South, Central and West Commissioning Support Unit

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The supplier

eConsult Health Ltd

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Cite this contract

Link
https://bidskim.com/tender/154117/contract-for-the-provision-of-a-manual-triage-with-partial-automation-online-con
Buyer reference
NHS South West London ICB - eConsult OCVC
Open contracting ID
ocds-b5fd17-7bc0036b-a9eb-4ae8-a1d5-79f9daeea761
Last checked
5 November 2026

NHS South, Central and West Commissioning Support Unit. Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB. Contract award, 13 August 2025. BidSkim, https://bidskim.com/tender/154117/contract-for-the-provision-of-a-manual-triage-with-partial-automation-online-con (accessed 5 November 2026).