Online triage software tenders and contracts

UK public sector, covering 600+ buyer sites

68 online triage software tenders and contracts, 11 this year.

Updated 4 November 2026 · compiled by BidSkim Limited · How we count

  • Contracts a month0.9
  • Won by SMEs70%
  • Renewing in 6 months5
  • Live now1See them →

Online triage software contracts

302202London 431230

Tap a region to see its contracts. Pick as many as you like.

22 contracts across the UK, of any size

Live now

1 online triage software opportunity is open now

  1. Pre-market12 Oct 2026
    Single Point of Access Market Engagement
    Berkshire Healthcare NHS Foundation Trust · South East
  2. Awarded27 Oct 2026
    GP Practice Software
    Aneurin Bevan University Health Board · WalesWon by accuRx
    £165k
  3. Awarded11 Sep 2026
    £124k
  4. Awarded30 Mar 2026
    E-Triage and Streaming Support Tool
    United Lincolnshire Teaching Hospitals NHS Trust · East MidlandsWon by Softcat
    £900k
  5. Awarded6 Feb 2026
    2526 DS010 Digital Triage
    NHS Greater Glasgow and Clyde · ScotlandWon by eConsult Health Ltd
    £860k
  6. Awarded25 Sep 2025
    £3.6m
  7. Awarded15 Sep 2025
    NHSL879 - Primary Care - Digital Patient Access System
    NHS Lanarkshire · ScotlandWon by accuRx
    £2.2m
  8. Awarded12 Sep 2025
    Provision of Digital tools for NHS North East and North Cumbria ICB
    NHS South, Central and West Commissioning Support Unit · North EastWon by accuRx
    £2.4m
  9. Awarded12 Sep 2025
    Provision of Messaging and triage services for NHS North East and North Cumbria
    NHS South, Central and West Commissioning Support Unit · North EastWon by iPlato
    £301k
  10. Awarded12 Sep 2025
    Provision of Online Consultation Services for NHS North East and North Cumbria ICB
    NHS South, Central and West Commissioning Support Unit · North EastWon by eConsult Health Ltd
    £686k

Get new online triage software tenders every morning →

accuRx won the most online triage software contracts

It also won the most by value. Each dot is one contract, coloured by who bought it.

,
NHS and healthCentral government
RankContractorContracts won, by buyerContractsValue wonBuyersShare
1 accuRx
Yorkshire and the Humber · SME · See every contract
8£10.3m4
2 eConsult Health Ltd
London · SME · See every contract
7£3m4
3 Continuum Health limited
East Midlands · See every contract
2£564k2
4jointHealthcare Business Solutions (UK) Ltd
South East · See every contract
1£1.2m1
4jointSoftcat
East Midlands · See every contract
1£900k1
4jointPriority Solutions Inc.
Wales · SME · See every contract
1£765k1
4jointiPlato
North East · SME · See every contract
1£301k1
4jointEQL Limited
Scotland · See every contract
1£124k1

See the full ranking →

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Who buys

NHS and health bodies award 95% of online triage software contracts

Contracts with a published value in the last 2 years, from the type of buyer to the size of the contract.

NHS and health21 contractsCentral government1 contractUnder £100k4 contracts · median £78k£100k to £1m11 contracts · median £568k£1m or more7 contracts · median £2m
Embed this chart

1 buyer bought online triage software more than once in the last 2 years

Each dot is a buyer, by how many online triage software contracts it awarded in the last 2 years.

11 buyers1 contract0 buyers2 contracts0 buyers3 or 4 contracts1 buyer5 or more contracts

See who they are and when they usually buy →

Few and big, or many and small

Each dot is a buyer: how many online triage software contracts it awarded against what they were worth. The busiest and biggest are named.

NHS and healthCentral government
£10k£100k£1m£10m£100m123510Online triage software contracts awardedFEW AND BIGMANY AND SMALLNHS South, Central and W…NHS LanarkshireNHS Humber and North Yor…

Top buyers by contracts awarded

RankBuyerContractsValue
1NHS South, Central and West Commissioning Support Unit11£10.8m
2NHS Lanarkshire1£2.2m
3NHS Humber and North Yorkshire Integrated Care Board1£1.4m
4London North West University Healthcare NHS Trust1£1.2m
5University Hospitals Sussex NHS Foundation Trust1£1.2m
6United Lincolnshire Teaching Hospitals NHS Trust1£900k
7NHS Greater Glasgow and Clyde1£860k
8Welsh Ambulance Services NHS Trust1£765k
9NHS Kent and Medway Integrated Care Board1£499k
10Aneurin Bevan University Health Board1£165k

47 online triage software contracts awarded since 2021

  1. 42021
  2. 102022
  3. 52023
  4. 82024
  5. 162025
  6. 42026 so far
Prices

Half of online triage software contracts are worth less than £642k

NHS and healthCentral government
£10k£100k£1m£10mMedian £642k
Embed this chart

The 10 biggest online triage software contracts

  1. NHS South, Central and West Commissioning Support UnitaccuRx · 25 Sep 2025£3.6m
  2. NHS South, Central and West Commissioning Support UnitaccuRx · 12 Sep 2025£2.4m
  3. NHS LanarkshireaccuRx · 15 Sep 2025£2.2m
  4. NHS South, Central and West Commissioning Support UnitaccuRx · 17 Jul 2025£2m
  5. NHS Humber and North Yorkshire Integrated Care BoardaccuRx · 25 Feb 2025£1.4m
  6. London North West University Healthcare NHS TrusteConsult Health Ltd · 29 Jul 2025£1.2m
  7. University Hospitals Sussex NHS Foundation TrustHealthcare Business Solutions (UK) Ltd · 1 Apr 2025£1.2m
  8. United Lincolnshire Teaching Hospitals NHS TrustSoftcat · 30 Mar 2026£900k
  9. NHS Greater Glasgow and ClydeeConsult Health Ltd · 6 Feb 2026£860k
  10. Welsh Ambulance Services NHS TrustPriority Solutions Inc. · 21 Feb 2025£765k
Renewing contracts

7 online triage software contracts come up for renewal in the next 12 months

5 in the next 6 months. The 3 ending soonest are shown in full.

Ends Mar 2027

Contract for the Provision of a Manual Triage with Partial Automation Online Consultation and Video Consultation Tool for NHS South West London ICB

NHS South, Central and West Commissioning Support Unit · London · 1-year contract
Held by eConsult Health Ltd
£91k
Ends Mar 2027

Provision of Online Consultation Services for NHS North East and North Cumbria ICB

NHS South, Central and West Commissioning Support Unit · North East · 6-month contract
Held by eConsult Health Ltd
£686k
Ends Mar 2027

Contract for the Provision of a Manual Online Consultation and Video Consultation Tool for NHS South West London ICB

NHS South, Central and West Commissioning Support Unit · London · 1-year contract
Held by accuRx
£598k
Online triage software contract for an NHS bodyNorth East£100k to £1mEnds Mar 2027
Online triage software contract for an NHS bodyNorth East£1m or moreEnds Mar 2027
Online triage software contract for an NHS bodyEast of England£1m or moreEnds Sep 2027
Online triage software contract for an NHS bodyEast of England£100k to £1mEnds Sep 2027
Where and when

London awards the most online triage software contracts. March and September are the busiest months.

Contracts by region and by month awarded. Click a region to filter the page.

302202London 431230
FewerMore contracts
NDJF4MAMJJA5SONDJF1MAMJJA1SON
Embed this chart
The regions as a table
RegionOpen nowContractsValueTypical contractWon the mostBought the mostRenewing in 12 months
London04£5.5m£895kaccuRx and eConsult Health Ltd (2 each)NHS South, Central and West Commissioning Support Unit (3)2
North East03£3.4m£686k–NHS South, Central and West Commissioning Support Unit (3)3
South East13£2.2m£568k––0
Scotland03£3.2m£860k––0
Yorkshire and the Humber02£1.5m–accuRx (2)–0
East Midlands02£966k–––0
East of England02£2.4m––NHS South, Central and West Commissioning Support Unit (2)2
Wales02£930k–––0
South West01£98k–––0
North West00Not published–––0
West Midlands00Not published–––0
Northern Ireland00Not published–––0
Often bought with online triage software
Related services
Key findings
  • 5

    online triage software contracts come up for renewal in the next 6 months.

    Recurring contracts with a named supplier and a published end date before 4 May 2027.
  • 70%

    of online triage software contracts are won by SMEs.

    As recorded by the buyer, on 20 award notices.

How many online triage software tenders and contracts are there?

Since November 2021Last 12 months
Notices published6811
Contracts awarded454

7 online triage software contracts and frameworks end in the next 12 months, 7 of them recurring services. In the last two years, 12 buyers awarded online triage software contracts to 8 suppliers.

Source: Find a Tender, Contracts Finder, Public Contracts Scotland, Sell2Wales and eTendersNI, to 4 November 2026. By Seamus White. How we count

Questions

How many online triage software contracts does the UK public sector award?

22 in the 2 years to 4 November 2026, from 12 public buyers.

How much is a typical public sector online triage software contract worth?

The median is £642k, and 27% are worth less than £250k.

Who wins the most public sector online triage software contracts?

accuRx won the most (8), and the most by value (£10.3m).

Which buyers award the most online triage software contracts?

NHS and health bodies award 95% of them.

Which part of the UK awards the most online triage software contracts?

London: 4 of 22 in the 2 years to 4 November 2026, then the North East (3) and the South East (3).

How many online triage software contracts come up for renewal in the next 12 months?

7 contracts end and are likely to be re-let, the first on 31 March 2027.

What is included

Tools that let patients contact their GP practice online, answer structured questions and have requests triaged and routed to the right clinician or service, sometimes with automated triage and follow-up messaging or video.

  • Online consultation tools for GP practices (eConsult, Accurx and similar)
  • Advanced and automated patient triage (Anima and similar)
  • Digital asynchronous consultation systems
  • Out-of-hours online consultation and triage

What is not included

  • Live video consultation platforms (see Video and online consultation platform)
  • Public consultation and survey platforms (see Online survey, consultation and engagement platform)
  • NHS 111 clinical services
  • AI triage chatbots for talking therapies (see Digital mental health and recovery support platform)