NHS 111 Wales Online Symptom Checkers

Welsh Ambulance Services NHS Trust
Wales
Invited to quote

An online public-facing symptom checker based on the triage algorithms used by non-clinical 111 Wales call handlers, providing symptom questions, self-care information and signposting to urgent or other services. It must support demographic data entry and integrate with 111 Wales systems to facilitate remote clinical assessment and callbacks. Includes implementation services, software licences, and ongoing support and maintenance; the 111 Wales Website itself is out of scope.

Open the official notice

Awarded value: £765k; As published
Published: 21 February 2025
Awarded: 21 February 2025; Priority Solutions Inc.
Contract length: Not stated

What the contract covers

Supplies contract

Supply, implementation and ongoing support of online symptom checker software integrated with NHS 111 Wales digital and clinical assessment services.

Lot	Estimated value	SMEs
Lot 1	Not stated	Not stated
Lot 2	Not stated	Not stated

Terms and requirements

Contract type: Supplies contract
Procedure: Invited to quote
Certifications asked for: None stated
Lots: 2
Suitable for SMEs: Not stated
Category: Supplies
CPV codes: 48000000, 48800000, 48810000, 48814000

Services in this contract

GP online consultation and patient triageMain service£642k typicalPublic online symptom checker software for 111 Wales

Lifecycle

Published
21 February 2025
Contract awardedto Priority Solutions Inc.
21 February 2025
Contract starts
Contract endsEnd date not published

The buyer

Welsh Ambulance Services NHS Trust

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Online triage software contracts, 24 months: Locked

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Contact details

Email: Locked
Website: Locked
Address: Locked

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The supplier

Priority Solutions Inc.

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/915398/nhs-111-wales-online-symptom-checkers
Buyer reference: FEB497898
Last checked: 5 November 2026

Welsh Ambulance Services NHS Trust. NHS 111 Wales Online Symptom Checkers. Contract award, 21 February 2025. BidSkim, https://bidskim.com/tender/915398/nhs-111-wales-online-symptom-checkers (accessed 5 November 2026).