Contract for the provision of Accurx Gold Bundle , Bronze Bundle and Appointment Booking for NHS Hertfordshire and West Essex ICB

NHS South, Central and West Commissioning Support Unit
East of England
Selective procedure
1 October 2025 to 30 September 2026

Provision of Accurx Gold and Bronze bundles to support digital pathways and Modernising General Practice (MGP) requirements. The solution integrates online consultation, video consultation, appointment booking, and SMS messaging tools for clinical use.

Open the official notice

Awarded value: £2m; As published
Published: 29 August 2025
Awarded: 17 July 2025; accuRx
Contract length: 12 months; Ends 30 September 2026

What the contract covers

Framework call-off for a cloud software service

Provision of cloud-based online consultation, video consultation, appointment booking, and SMS messaging software for primary care clinical services.

Online Consultation tool
Video Consultation tool
Appointment Booking tool
SMS Messaging tool

Terms and requirements

Contract type: Framework call-off for a cloud software service
Procedure: Selective procedure
Initial term: 12 months
Extensions: 12 months
Longest it can run: 24 months
Contract dates: 1 October 2025 to 30 September 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 48180000

Services in this contract

GP online consultation and patient triageMain service£642k typicalAccurx online consultation for GP practices
Video and online consultation platform£128k typicalVideo consultation tool in the same bundle

Lifecycle

Published
29 August 2025
Contract awardedto accuRx
17 July 2025
Contract starts
1 October 2025
Contract ends
30 September 2026

The buyer

NHS South, Central and West Commissioning Support Unit

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
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Online triage software contracts, 24 months: Locked

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Contact details

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The supplier

accuRx

Contracts won, 24 months: Locked
Value won, 24 months: Locked
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Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/32182/contract-for-the-provision-of-accurx-gold-bundle-bronze-bundle-and-appointment-b
Buyer reference: NHS Hertfordshire and West Essex - Accurx Gold, Bronze and Appointment Booking
Open contracting ID: ocds-b5fd17-19c61cdd-21c9-460f-9900-e97942319abc
Last checked: 5 November 2026

NHS South, Central and West Commissioning Support Unit. Contract for the provision of Accurx Gold Bundle , Bronze Bundle and Appointment Booking for NHS Hertfordshire and West Essex ICB. Contract award, 29 August 2025. BidSkim, https://bidskim.com/tender/32182/contract-for-the-provision-of-accurx-gold-bundle-bronze-bundle-and-appointment-b (accessed 5 November 2026).