Procurement for the provision of Online Consultation

NHS South, Central and West Commissioning Support Unit
East Midlands
Selective procedure
11 November 2024 to 30 September 2025

Implementation of an online consultation platform enabling remote patient access to GPs, aligned with Modernising General Practice digital pathway requirements. The solution must facilitate secure digital communication and clinical triage workflows within an integrated care board environment.

Open the official notice

Awarded value: £66k; As published
Published: 6 December 2024
Awarded: 8 November 2024; Continuum Health limited
Contract length: 11 months; Ends 30 September 2025

What the contract covers

Call-off

Provision of cloud-based online consultation software solutions to support digital pathways and remote access for general practice medical services.

Provision of an online consultation solution that enables emote access to GPs, meeting the digital pathways capabilities that support Modernising General Practice (MGP)

Terms and requirements

Contract type: Call-off
Procedure: Selective procedure
Initial term: 5 months
Extensions: 6 months
Longest it can run: 11 months
Contract dates: 11 November 2024 to 30 September 2025
Certifications asked for: None stated
Suitable for SMEs: Yes
Category: Services
CPV codes: 48180000

Services in this contract

GP online consultation and patient triageMain service£642k typicalOnline consultation solution for GP access

Lifecycle

Published
6 December 2024
Contract awardedto Continuum Health limited
8 November 2024
Contract starts
11 November 2024
Contract ends
30 September 2025

The buyer

NHS South, Central and West Commissioning Support Unit

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Online triage software contracts, 24 months: Locked

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Contact details

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Address: Locked

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The supplier

Continuum Health limited

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/166506/procurement-for-the-provision-of-online-consultation
Buyer reference: Derby and Derbyshire ICB - Online Consltation
Open contracting ID: ocds-b5fd17-85be9064-cee4-4312-9245-762d4e2094e7
Last checked: 5 November 2026

NHS South, Central and West Commissioning Support Unit. Procurement for the provision of Online Consultation. Contract award, 6 December 2024. BidSkim, https://bidskim.com/tender/166506/procurement-for-the-provision-of-online-consultation (accessed 5 November 2026).