2526 DS010 Digital Triage

NHS Greater Glasgow and Clyde
Scotland
Open procedure

Implementation of a digital triage solution for emergency departments, enabling patient self-registration and automated risk stratification. The system gathers clinical information to pre-triage patients, facilitating faster assessment and improved management of patient pathways based on acuity levels.

Open the official notice

Awarded value: £860k; As published
Published: 11 February 2026
Awarded: 6 February 2026; eConsult Health Ltd
Contract length: Not stated

What the contract covers

Digital triage solution

Provision of digital patient self-registration and clinical triage software solutions to support emergency department patient flow and care prioritisation.

Patient self-registration on arrival at the Emergency Department
Patient self-assessment on arrival at the Emergency Department
Gathering key information and risk stratification through the patient self-assessment
A pre-triaged outcome to support faster assessment and prioritisation of care
Prioritisation of patients and management of patient pathways based on acuity to improve patient flow and safety

Terms and requirements

Contract type: Digital triage solution
Procedure: Open procedure
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Goods
CPV codes: 48100000

Services in this contract

GP online consultation and patient triageMain service£642k typicalDigital triage: patient self-registration and self-assessment at the Emergency Department

Lifecycle

Published
11 February 2026
Contract awardedto eConsult Health Ltd
6 February 2026
Contract starts
Contract endsEnd date not published

The buyer

NHS Greater Glasgow and Clyde

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Online triage software contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked
Website: Locked
Address: Locked

See everything NHS Greater Glasgow and Clyde buys

The supplier

eConsult Health Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Email: Locked
Phone: Locked
Website: Locked

See everything eConsult Health Ltd has won

Similar online triage software contracts and prices

21 online triage software contracts were awarded in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/364851/2526-ds010-digital-triage
Buyer reference: 2526 DS010
Open contracting ID: ocds-r6ebe6-0000823378
Last checked: 5 November 2026

NHS Greater Glasgow and Clyde. 2526 DS010 Digital Triage. Contract award, 11 February 2026. BidSkim, https://bidskim.com/tender/364851/2526-ds010-digital-triage (accessed 5 November 2026).