Contract awardedFramework call-offOnline triage software

HNYICB - GP Practice Electronics Communications Platform

The contract provides a digital communication platform for GP practices, facilitating patient engagement through online and video consultation tools, automated appointment reminders, and SMS messaging functionality. The service is designed to streamline practice-to-patient interactions and appointment management workflows across the primary care setting.

Awarded value
£1.4m
As published
Published
16 June 2025
Awarded
25 February 2025
accuRx
Contract length
12 months
Ends 31 March 2026

What the contract covers

Services contract

Provision of an integrated electronic communications platform for GP practices, including online video consultations, appointment booking, and SMS messaging services.

Terms and requirements

Contract type
Services contract
Procedure
Selective procedure
Initial term
12 months
Contract dates
1 April 2025 to 31 March 2026
Certifications asked for
None stated
Suitable for SMEs
Yes
Category
Services
CPV codes
48510000

Services in this contract

Lifecycle

  1. Published
  2. Contract awardedto accuRx
  3. Contract starts
  4. Contract ends
The buyer

NHS Humber and North Yorkshire Integrated Care Board

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The supplier

accuRx

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Cite this contract

Link
https://bidskim.com/tender/252592/hnyicb-gp-practice-electronics-communications-platform
Buyer reference
C341985
Open contracting ID
ocds-b5fd17-cad1ef05-f530-456f-ae29-08ac34ecd6cf
Last checked
5 November 2026

NHS Humber and North Yorkshire Integrated Care Board. HNYICB - GP Practice Electronics Communications Platform. Contract award, 16 June 2025. BidSkim, https://bidskim.com/tender/252592/hnyicb-gp-practice-electronics-communications-platform (accessed 5 November 2026).